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Streamyx The Official Streamyx 4Mbps Users Club V4, Streamyx 4 Mbps Discussion Thread Q&A

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Berserker
post Sep 27 2011, 10:23 AM

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From: Kuching, Sarawak


A TM promoter called me yesterday offering to upgrade 4MB. So, I apply online and will wait for the contractor to come to my house and do testing. biggrin.gif
Berserker
post Sep 28 2011, 09:54 PM

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Yesterday evening the TM technician came to my house and tested the SNR at 5.6 after they activate 4MB line. Too low to get approved.

Average was only 13-15 for my 2MB line.
But look at what happen today.
Perhaps TM can boost the SNR from their end?
I will reapply for 4MB..The contractor came too early..

Mode: ADSL2+AnnexM
Type: Fast
Line Coding: Trellis On
Status: No Defect

Downstream Upstream
SNR Margin (dB): 31.9 33.0
Attenuation (dB): 8.5 2.5
Output Power (dBm): -0.7 6.2
Attainable Rate (Kbps): 25548 2541
Rate (Kbps): 5117 509

This post has been edited by Berserker: Sep 28 2011, 09:56 PM
Berserker
post Oct 4 2011, 05:10 PM

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I recently upgraded from 2MB normal package to 4MB Blockbuster package.
Previous 2MB, I was given the TPLINK modem(single port) and aztech cordless phone.
For 4MB BlockBuster, I'm only given the D-Link wireless modem by the installer. The installer said the cordless phone is not applicable for upgrade package.

Can someone confirm this matter? whether the free cordless is suppose to come free for new installation or applies to upgrade as well?

Berserker
post Oct 5 2011, 10:10 AM

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QUOTE(okboy @ Oct 4 2011, 11:29 PM)
The installer also told me the samething,
But what i understand from the website, seem like we met the term and condistion 3, please clarify me if i have wrong

1)■Cordless Phone is applicable for new subscription & upgrading to higher speed only.
2)■Customer is entitled for new Cordless Phone upon upgrading speed from other services to Broadband & Phone package.
3)■Customer is entitled for Cordless Phone when migrating to a higher speed.
*
Based from all 3 the conditions above, those that upgrade from streamyx basic 1 or 2 MB to BB package are eligible to get cordless phone.

I will call TM later to confirm.

This post has been edited by Berserker: Oct 5 2011, 10:11 AM
Berserker
post Oct 7 2011, 10:44 PM

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Speedtest

user posted image
Berserker
post Oct 31 2011, 10:28 AM

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QUOTE(flybuster @ Oct 31 2011, 12:56 AM)
upgraded to 4MB package few days ago..
the best result i got is:
user posted image
hope it will be stable..sometime DL speed drops to 0.5MB/s only 
sad.gif

btw, i  didnt get my free cordless phone..the technician who came to my house last friday only gave me a Dlink Modem...whom shall i claim my free phone>? should i go to TMPOint directly or call the technician to give me the phone?
*
You can go to tmpoint and collect the free dect phone after your line has been upgraded.
I got mine last week eventhough the technician said that my package was not eligible. doh.gif


Added on October 31, 2011, 10:32 amI got charge for Internet Package RM 157 for this month's bill. Called TM 100 and being informed that those extra charges are pro rated. Perhaps they charge me extra 110+47(4MB package) from the date of activation to 4MB. Only next month the internet bill will be RM140. rclxub.gif
Anyone ever encounter such xtra charges for internet?

The rental rm 26.00 will be removed starting from 25/10.

This post has been edited by Berserker: Oct 31 2011, 10:35 AM
Berserker
post Dec 3 2011, 12:11 PM

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Hi, just wanted to check if you guys ever being charged for RM 1 (Caj Bulanan) for streamyx combo as stated in ur bill?
I thought that the rental fee should be abolished once you subscribe to combo package...
If your bill is RM 0 (Caj Bulanan) then i will lodge a complain to TM. vmad.gif

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