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Streamyx The Official Streamyx 4Mbps Users Club V4, Streamyx 4 Mbps Discussion Thread Q&A

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Ahn3hn3h
post Sep 7 2011, 10:27 AM

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Junior Member
82 posts

Joined: Aug 2011
From: Kg. Buah Pala



QUOTE(muffdiver @ Sep 4 2011, 12:04 AM)
Hi Guys!

Im not sure how do I check if my my line can support 4 Mbps. Im currently using 1 Mbps. Please help!

Downstream Upstream
SNR Margin (dB): 30.3  28.5
Attenuation (dB): 14.5  7.5
Output Power (dBm): 12.4  19.2
Attainable Rate (Kbps): 21076  1205
Rate (Kbps): 7168  509
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Your port is already synced at 7168kbps/509kbps!

That's double of what you're going to subscribe.

Looking at your attenuation: 14.5dBm, you're more than qualified for 4mbps even 10mbps is possible.

**Additional info
You're not gettting 4mbps yet is because your login account is still restricting you with 1mbps speed. Once you upgrade, TM will open up your login ID to increase your download speed.

This post has been edited by Ahn3hn3h: Sep 7 2011, 10:30 AM
Ahn3hn3h
post Sep 7 2011, 08:37 PM

Getting Started
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Junior Member
82 posts

Joined: Aug 2011
From: Kg. Buah Pala



QUOTE(tim_1335 @ Sep 7 2011, 04:44 PM)
How does one change the login ID in order to get 4MB speed?

Technician came to my house to upgrade to 4MB line 3 weeks ago, but now still stuck at 1MB. Called them many times and they don't know how to fix it.
He came again and still can't fix it. They say that my line can certainly accept 4MB.

Now, I'm thinking this could be the problem.
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Of course you can't change yourself. That will in breach of TM's contract. You should only get what you pay for.

If you post your modem's stats maybe people will be able to help you.

For muffdiver's case, he line is already more than enough for 4mbps but his account is limiting his speed. If you believe TM has set your line accordingly, then go borrow your friend/relative's 4mbps login account to try out.
Ahn3hn3h
post Sep 7 2011, 10:22 PM

Getting Started
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Junior Member
82 posts

Joined: Aug 2011
From: Kg. Buah Pala



QUOTE(tim_1335 @ Sep 7 2011, 09:37 PM)
here's my stat bro...I don't think I've got any friend who's using 4mbps, most of them using unifi already.

user posted image
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Your line speed is capped correctly. Account's that not right. Give a call to TM technician and ask him to lend you his HIS account to use temporarily. Say you really in need of it and try to give all sorts of excuses. laugh.gif

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