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Streamyx The Official Streamyx 4Mbps Users Club V4, Streamyx 4 Mbps Discussion Thread Q&A
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Ahn3hn3h
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Sep 7 2011, 10:27 AM
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Getting Started

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QUOTE(muffdiver @ Sep 4 2011, 12:04 AM) Hi Guys! Im not sure how do I check if my my line can support 4 Mbps. Im currently using 1 Mbps. Please help! Downstream Upstream SNR Margin (dB): 30.3 28.5 Attenuation (dB): 14.5 7.5 Output Power (dBm): 12.4 19.2 Attainable Rate (Kbps): 21076 1205 Rate (Kbps): 7168 509 Your port is already synced at 7168kbps/509kbps! That's double of what you're going to subscribe. Looking at your attenuation: 14.5dBm, you're more than qualified for 4mbps even 10mbps is possible. **Additional info You're not gettting 4mbps yet is because your login account is still restricting you with 1mbps speed. Once you upgrade, TM will open up your login ID to increase your download speed. This post has been edited by Ahn3hn3h: Sep 7 2011, 10:30 AM
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Ahn3hn3h
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Sep 7 2011, 08:37 PM
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Getting Started

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QUOTE(tim_1335 @ Sep 7 2011, 04:44 PM) How does one change the login ID in order to get 4MB speed? Technician came to my house to upgrade to 4MB line 3 weeks ago, but now still stuck at 1MB. Called them many times and they don't know how to fix it. He came again and still can't fix it. They say that my line can certainly accept 4MB. Now, I'm thinking this could be the problem. Of course you can't change yourself. That will in breach of TM's contract. You should only get what you pay for. If you post your modem's stats maybe people will be able to help you. For muffdiver's case, he line is already more than enough for 4mbps but his account is limiting his speed. If you believe TM has set your line accordingly, then go borrow your friend/relative's 4mbps login account to try out.
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Ahn3hn3h
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Sep 7 2011, 10:22 PM
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Getting Started

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QUOTE(tim_1335 @ Sep 7 2011, 09:37 PM) here's my stat bro...I don't think I've got any friend who's using 4mbps, most of them using unifi already.  Your line speed is capped correctly. Account's that not right. Give a call to TM technician and ask him to lend you his HIS account to use temporarily. Say you really in need of it and try to give all sorts of excuses.
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