Just received a replacement set of my iphone 4 from Maxis last week.
However, one thing to clarify... the set i received is a new set or a refurbish set? I heard many rumours that it may be refurbish or new set.
Maxis replaced the set for me without any box as they dind't request for my box when i initially hand in for replacement. It's quite unfair if the set is refurbish as my phone is only used less than a month. I rather they repair the faulty part instead of giving me the refurbish set as my 'original' phone is brand new 1.
Actually how to determine the set is new or refurbish?
I received the set without box so can i claim it as refurbish set? The imei number is different with my original 1, so its quite weird that my phone imei is different with my box as they didn't exchange my original box.
Maxis only give me the set and warranty card without any acknowledgement letter, so in future how can i claim that this is the replacement set from Maxis as there is nothing to proove.

Please share your experience if you have claimed it before. Thanks

It's LL

Anything can i do on this or just accept for everthing?

Thanks for the opinions
This is the 1st time i own an iphone, thats why so 'gan jiong' on it. Hopefully the batttery and screen are new as its performance will accordingly to its life cycle.

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Added on April 17, 2011, 2:43 pmBut i dont think they collect your box when you return the phone to them for replacement

This post has been edited by PinGuo: Apr 17 2011, 02:43 PM

They gave me the replacement set and the service card without any acknowledgement for me to keep. I just wonder that if I day i would like to sell my phone, how i'm gonna explain with ppl that my phone imei is diff with the box

Haha, i just affraid that they might tell me they want for '2nd' hand phone but not '3rd' hand phone.