I've cancelled my HLB classic card thru the bank counter on 23 Dec 2011. The officer said that I have to wait about 7 days to get the process done.

But me being impatient, called the Card centre on 27 Dec 2011 and ask about my release letter, the officer on the phone said that within 7 days, someone from the card centre will call me and try to convince me to continue being a HLB customer...

Funny thing is that they made no attempt to renew the expired card on 2009 but i guess it's my fault then for not being a good paymaster... Like people say, It's nothing personal, It's just good bussiness... haha!

This is bizarre. I did cancel my HLB card and my CCRIS report is NOT showing the CC anymore but they still send monthly statement with zero balance.

Does this happens to anyone else?