QUOTE(azam_halim @ Jan 11 2012, 09:42 AM)
i just called MBB to cancel my petronas visa..at first the cs person told me to go to branch, but after i told her that most people do it by phone for petronas card, she finally do it via phone..but still she insists me to go to branch with the physical card..i'm going to wait for a week to see if the cancellation is done or not..the anniversary of the card is in feb..she said that if the treatpoints is already transferred to my mbb2card, the petronas cancellation is done.
I also call to cancel my Petronas Visa yesterday. The CS ask me to 'self destroy' the card. Other than from the TP, how do we know the card is being cancelled? From M2U just looks like normal.
P/s: I have requested the CS to transfer my TP upon collecting my 2card, however until today nothing is done. So I ask thr CS, she said if the card still active, they can't adjust the TP.
Jan 11 2012, 11:14 AM

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