I have canceled my Alliance Bank Credit Card last year in January at one of the Alliance bank branch.

I happened to attend a BNM talk in June and found that in BNM record, I am still the holder of the Alliance Bank credit card.

BNM officer advise me to call Alliance Bank to ratify the error and when I call the card center, they claimed that they never received instruction to cancel my card.

Please ensure that you call the card center to check whether your credit card has been canceled even you have submitted your cancellation at the respective branch,

This is for safeguard purposes because you never know who else will have your card information.

You may also send email to BNM and send in your request.