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 The Coffee Bean & Tea Leaf, they invented ice blended coffee

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goliath
post Mar 31 2011, 05:13 PM

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I like their food more than Starbucks. And their Ultimate (ice blended) is the only drink I would go for. And maybe Caramel if I wanna get extra sugar high. laugh.gif

But the service for certain outlets are slow. For e.g. Mid Valley branch. I'd to wait for quite some time before my food (breakfast - Break O Day) was served. Regarding the counter thingy, most of the time, I've to find an empty spot to sign the credit card slip. Their front counter is way too packed / tight / small. Maybe it's just me. smile.gif
goliath
post Mar 31 2011, 10:20 PM

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From: Kuala Lumpur
QUOTE(DarkNite @ Mar 31 2011, 05:20 PM)
No, not just you but me too!

I just hate it when the brek0day's toast are not even toasted! sad.gif
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Last time, they used to give thick toast with crusty outside and soft and fluffy inside. Now... I don't know what type of bread they are using. They are kinda hard. dry.gif

QUOTE(matt85 @ Mar 31 2011, 06:49 PM)
It is because they serve wholesome food (e.g. pasta) but Starbucks don't?  laugh.gif
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Yup. Although they are edible but still... Haha.
goliath
post Apr 3 2011, 06:57 PM

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Senior Member
5,532 posts

Joined: Jan 2003
From: Kuala Lumpur
QUOTE(DarkNite @ Apr 1 2011, 07:28 AM)
Cost cutting! But I think it is going too far already as I can see less & less people visiting them. sweat.gif
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Maybe. But one thing for sure is that they are lacked of customer service etiquettes.

This post has been edited by goliath: Apr 3 2011, 06:58 PM

 

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