Hello, I just bought the brand new sony vaio s (i5 sandy bridge, amd/intel swithable graphics, 4gb ram, 320gb hard drive) for 3300rm a week ago. Everthing about the laptop is fantastic (screen, touch pad, keyboard, build quality, performance...), only there is one huge problem : the heat and noise when I watch hd videos or game. So I complained to the sony store and they replaced my laptop (on Wednesday). But the same problem persists : heat and noise.

Now I am desperate to get rid of the laptop and buy another model. What should I do ?




So don't buy a sony vaio S

My fren tell me not to buy Vaio cos Sony not famous for their lappy, Vaio is due to marketing branding by Sony itself. Fast fast sell it off if unhappy.

Thanks for sharing

actually not only S model got the heat problem..
almost all of vaio's have the same problem frm the previous till the recent models..
n if u dont believe me u can try 2 google it..
n i thnk yeah, u should replace it wth a new 1 other than vaio..

Please help me

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Added on March 25, 2011, 5:46 pmI would buy anything : acer, asus, msi (ok maybe not), dell...

This post has been edited by fo-fo-fo-fo: Mar 25 2011, 05:46 PM

Post in garage sales here...

http://forum.lowyat.net/index.php?act=SF&s=&f=98

but i nvr face this problem before =.=" i bought the sony vaio F.. everyday use it to play dota game and doing animation but nvr hear it was noisy... if u mention the notebook was heat.. i think most of notebook also hv tis kind of problem..

but whatever.. thx for sharing.. i also planing to buy new vaio or lenovo

This post has been edited by EvoLuTioNCcF: Mar 25 2011, 05:52 PM

why people buy vaio?

so overpriced =/

NOOOOOOO !!! Everything but that ! I don't wanna sell my laptop for a bargain price.

Is it possible to get something like 3000 rm cash out of it ? If it's possible, then I would do it NOW !

@fo-fo-fo-fo, can show some HWMonitor and GPU-Z screenshot during gaming ? Curious about its temp..

seems like he is very desperate to sell off his laptop...but then u will lose alot worh

No, as the asus u36jc comes with old specs, no dvd drive and costs 3000rm. I think that the sony vaio s seemed like a good deal considering the specs, the battery life, the build quality, the design and weight, the screen...

can i hav the specs of sony vaio S?

ah! so ur selling it off

im no selling expert but isnt it a bad move to sell something with this kinda thread around?

HOT and NOISY.

i think he is being honest...if u really wana sell n cant sell off?jus sell to shops??but then u will encounter big loss

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Added on March 25, 2011, 5:58 pmactually what he meant is the screenshot..im oso curious with the temp...cuz my laptop with light browsing oso quite high le the temp...but then dey say its normal

This post has been edited by 8u8u: Mar 25 2011, 05:58 PM

oops !

I feel like I have been tricked in to buying some crap for $$$

by who?@@

your answer are subjective.

need a data to analyze.

yea fo 4x .. clam down.. n get those temp reading n post it up

plus we also dunno what kinda surrounding ure when the hair blowing start. maybe poor ventilation? did u use cooler pad?

first thing first. get the temp readings

Seem like Sony choose to use low quality fan onto SB series which is loud like hell.

@fofofofo, if u use stamina mode (with HD3000) to play, is the fan still as loud as performance mode?

Everybody, close this thread. Sony has agreed to take the laptop back and give my money back

Special thanks to Sony for being so understanding and kind

So what should I buy next ?

Wow can refund money lah, then go for Acer 4830 for RM2,399

Sounds good. Does it heat, is it noisy ? Now I really want a thick laptop.

14" should have more room than 13" SB16 notebook..of course unless Acer screw up the fan design. Waiting u to buy one and test lah

I just feel like waiting for a toshiba (L series), asus (a series) or acer refresh (aspire). I really want no surprises.

i used S series..but bought at RM4.8k...the best machine i ever used..no heating issue at all..low end vaio dont buy..

Which model of S series is that. How long u bought it?

waaaa...sony so good...dey giv full refund??

The new Toshiba L700 comes with GT525M only whereas Asus A series and Acer Aspires are budget-line laptops... You should give the TimlineX 4830TG some consideration

yea..i can see dat 4830tg is going to b a good buy...jus dun really like the built in battery...other than dat...the specs,price oso very nice

If their built in battery is like Apple's.. I really dun mind.. Because they won't wear off easily.. My gf's MacBook more than 2 years already but didn't really wear off very much.. My asus half a year already 5% wear level..

oh?there is a way to check wear off level?

Battery Care/Battery Bar...

another software??

Yup....

to my amaze...2.4% wear off alrd

How long is u NB?

nb is wat??

How long u has been using your notebook lah..LOL

notebook....

yalo... i rather buy ROG laptop than sony viao...

3 months...but i think is one month b4 only i started using the battery...

you get the lemon VAIO S i guess. if its under warranty return.. but you got the moolah back. buy what you think best. spend wisely.

my 5 years old VAIO C giving no headache apart i have changed the battery once..
currently using Z (expensive but meet my requirement currently), while the C pass to someone.

erm sorry...im nt using sony laptop...im using asus a42ja

replying to TS, hence the money back mention..

lolz...sorry man..tot u r talkin to me

I also use vaio CR series. 4yrs no big issue. Only the sd card reader sometime cant read.
Others still rock. Batt also can last up to 2hrs under heavy usage - run Database server + multiple java IDEs.
And my son always play NFS Hot pursuit.
No oveheat or noise fan.

But maybe SB series got real issue.
Any other victim?

without any screenshots from ts we can't really say if it's a real problem or not.[no offence ts but this is internet afterall]

anyway ts,since you're going to buy a new laptop now i suggest doing an even deeper research before buying so that the same thing doesn't happen anymore.

+1, TS should at least show the temperatures before sending the laptop back for refund... that'll help decrease the number of potential "victims" (if its really true)

Well, I filmed the laptop in action. You can really hear the noise in the video. So the shop copied and sent the video to sony, and I got a refund in cash. I am very satisfied with sony. .

full refund ah???no paper docs or watsoever?

Nope, just cash

if not refund to full....then u sure fark around ...

y not u post the temp and the video u recorded for us to justify?

This post has been edited by xSean: Mar 26 2011, 12:42 PM

Well, I am a complete noob in uploading stuff on youtube. As for the temps, nothing really shocking (the computer got warm, but not burning hot). Yeah, I really believed the laptop was burning, hearing the noise. It's the noise. The noise was unbearable. It's like being in an airplane that's about to take off. Or like having two hair dryers near your ears.

Plus, I would feel really bad for sony for uploading such a compromising video. They were so kind and understanding.

Grats on your refund
I hope you get a better laptop soon
Well, we can't really judge the temperature based on the noise of the fan now can we?

so u go ahead and open this thread with such title and yet feel sorry for Sony if you're to upload and post up result for those temp , the vid where it show defect?

Quite contradicting don't u think?

Yeah, I am under the influence of sony

EDIT : For any of you wondering about the fan noise, just youtube => sony vaio fan noise. It seems to be a recurring problem in sony vaio notebooks

This post has been edited by fo-fo-fo-fo: Mar 26 2011, 07:06 PM

Maybe TS dunno how to check temperature?

personally i'd take a bit higher noise level or higher temps.

Awesome.
On side note, i think this is the only one for VAIO SB case. I even google on SB issue, but no avail. The rest of user seem happy with SB performance (from notebookreview)

i think dey want to the temperature of ur laptop...

Ok, If any of you don't believe me, then read this quote from pc world :

"When used for long periods of time, the base will get a little warm, but it won't be enough to make you feel uncomfortable, unless you are constantly running programs that require a lot of CPU or graphics power. There is a cooling fan installed in the rear of the chassis, and it kicks in when the CPU or graphics adapter is under a heavy load; it's a relatively loud fan and it can get annoying if you are using the laptop to crunch heavy workloads while you're in a quiet room." Pc World

Source :

http://www.pcworld.idg.com.au/review/noteb...819#info_bottom

EDIT : You can guess that I posted my own personnal review under the user name "Kokakolia"

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Added on March 27, 2011, 10:00 amAnother quote from the notebookreview forum :

"The SB is definitely louder on a full load. Remember that the SB has 2 sound emitting devices if you don't count the DVD drive (the fan and the HDD). The Z only has one (fan), because its SSD runs silent. As mentioned above, the SB sounds like a washing machine when gaming. The Z can just be described as moderately noisy (and relatively quiet compared to the SB)" Brianho1337

Source : http://forum.notebookreview.com/sony/56348...-vaio-sb-4.html

This post has been edited by fo-fo-fo-fo: Mar 27 2011, 10:01 AM

It come with external DVD and cost below 3K. U36 is mean for portability

If you want light game and portability.
Go for Sony Vaio. Sleek design. Tempting and drooling....!

Well, compare the vaio and the asus side by side :
- design : sony > asus. There is a huge gap between the screen and the chassis on the asus, making it look cheap and ugly. The glossy materials look cheap on the asus. The sony has no gloss, no chrome, only the best materials, and no gap between the screen and the chassis.
- build quality : sony > asus again, stronger materials, stronger hinges.
- specs : sony > asus. The new processor makes a huge difference in the sony with the intel hd3000 that beats the asus' nvidia gt310 in stamina mode
- portability : sony > asus. The integrated dvd drive is much better than the external one in terms of portability and performance.
- screen : sony > asus. The sony's screen is of better quality and is anti-glare.
- keyboard/touchpad combo : sony > asus. Back lit keyboard, bigger touchpad.

My point is that the sony seemed to be worth the extra cash. Now I know that I am wrong. The asus is the better deal, in fact any other laptop is a better deal because of one criteria : noise. So in conclusion :

- Noise : *insert any laptop here* > sony vaio sb

Portability part of course Asus is better, it's lighter dude... Battery life Asus is longer as well..

Don't call ppl dude. Asus 10hrs is just marketing gimmick. You should try it out and test it for yourself.

hmm...but seems SB this time designs win all model already...u go see the specs in sony website...thickness 23.9mm..wow...max up to 6 hours battery life...
and i saw the problem facing by fo-fo-fo-fo not just on sony only...on others brand also got ppl face this problem with the laptop by using

INTEL I5-2410m processor model...= ="....i think is intel got problem...better check it out...becareful friendz....

he's a guy right? What's wrong with calling him dude? I am lost LOL

I never said it last 10 hours either, you should read my post properly... U36Jc could easily last 6-8 hours on battery saving mode n light browsing as it is running an 8-cell battery...

No, the INTEL I5-2410m is fine. It's just that the air vent on the vaio sb is tiny and half blocked by the screen hinge. Compare the sony vaio sb to the macbook pro. Both share the same ventilation design. However :

- The air vent on the macbook pro is bigger (it's the length of the screen).
- The casing of the macbook pro is entirely made of metal. The metal on the body is used like a "big heat sink".
- The vaio is a combination of plastic and metal => more heat inside
- The tiny air vent on the sony requires the fan to work more to keep the laptop cool

Conclusion : The macbook pro is quieter (but warmer on the outisde) than the sony vaio sb under heavy usage.

This post has been edited by fo-fo-fo-fo: Mar 27 2011, 12:26 PM

But I heard MBP will turn into hot pizza when heavily loaded. Is it true?

The sony and the asus weigh about the same (1.6~1.7), but the sony has a built in dvd drive. About the battery, I think that over 6 hours is overkill for both models. I only need about 3~4 hours of battery life. I chose the sony for the better overall quality (screen, build quality, hinges, design).

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Added on March 27, 2011, 12:36 pmIf hot pizza = very warm, then yeah, it's true. BUT, the fan noise stays relatively calm, and the inside stays cool. That's my point.

This post has been edited by fo-fo-fo-fo: Mar 27 2011, 12:36 PM

i got to play with new SB earlier today. what a spectecular sight! its slim n as expected, the magnesiun allow are both beautiful to see n hold

maybe bcoz of the slim design the fan need to work extra hard hence extra noisy to keep it cool.weird tho, my last gen sr55 also kinda slim but also quiet..

if only it got more beefier gpu then 6470. sigh..thats the only thing keeping me from owning one

I tell you, if they fitted a bigger gpu, then the fan noise would have shattered glass.

that would be awsome! lol

actually ill buy it if they fit at least C series's 6630 @ 3.3k

went to check this notebook....

got a bit when u press the gap of the key...but when u normal typing, there is no flex....no one will gonna press the gap of the key purposely....

i wanna try the fan noise but no software or program that to test out...

another turn off thing is the battery cannot move out unless you need to unscrew it....if everytime charge when using it...will make the battery like shorten...

Just install Warcraft III on a usb key, it's < 1 GB, or better, install minecraft (and update it at home) on usb key and run it on a vaio sb in the store. I warn you, it will be noisy

If anyone can test this out and come back with feedback. I'll strike this off my list. I'm worried TS got the cacat unit. I try HD movie, no hear any noise.

2 things hold me back are the noise which i still don't know how loud and the battery which require unscrew remove it....


if the bios update can solve the fan and noise issue....then i will take it coz this notebook has almost the spec i wanted...

i had checked that sony alr released bios update to reduce fan noise, y u don't try update before u return it?



This post has been edited by xSean: Mar 29 2011, 01:09 AM

thanks for the source..
i guess you guys should hold the purchase on this SB until they fix it. dont wanna hear some regret once purchase has been done..

the slim factor is common to has a lil bit of noise from heat vent due to to its design.. but to get it loud like washing machine is seriously annoyed. my Z does have noise of the fan when the processor works hard but its acceptable level.

i wonder does people really take out the battery during pluged in adaptor?
i never did that since day one i use my vaio CR series,
and the battery last until now (after 4 yrs).

How long is the battery life now?
Heat kills batteries

2hrs ( for win vista power performance power plan ).
3hrs ( for win vista power saver power plan ).

Not bad, the battery was well taken care of

juz bought sb16 today....

and same problem with u....

thats really heat....what should i do? T T

lemme guess, u also dont want to post up some temp reading?

juz bought sb16 last night.
feel heat at right conner there, cz harddisk at that side,
when gaming the fan will run in very fast condition and a bit noisy. but still acceptable.
design jz like mac. no bad at all. mine is silver color, look mature
starcarft 2 cant able play in medium setting......
like the screen the most.

some say the fan noise is unacceptable....but you can accept...

i really want to know how noisy is it...

can upload video about fan noise?

cannot play at all or super lag? then again its one of the few weakness of SB. 6470 gpu

congrats on ur purchase anyway. be sure to drop by Vaio dedicated thread in subforum

medium setting cannot play with smooth
studio xps with ati 4670 gv me better performance

any updates or review for this notebook?

My thinkpad t400 vpro2 processor is neither noisy nor hot. has been my wife for the past 2 years.

For those having noisy fan issue, please download the latest BIOS from BIOS see whether solve the problem

Should of said it earlier before I got my refund

whoa...this scares me...tak jadila beli vaio

i am planning to buy the SB model from sony centre in lowyat...
i am still considering whether to buy the SB16 or SB26?

between silver or blue?

any problems with the laptop besides the fan noise?