Hey everyone,

It's Joanne, from Groupon.

On behalf of Groupon, I'm terribly sorry to hear about this ordeal. This is far from what we want our customers to experience, and after reading DaisyHUHA's experience, we have alerted the appropriate parties to take immediate action.

We are more than happy to proceed with a refund for DaisyHUHA (I've written a PM to you requesting for your email address which you purchased the Groupon with) for this deal, and rest assured that we will do everything in our power that this will never repeat ever again.

P.S: Thanks Chin Chea for being awesome & alerting us!

don't like this place and won't go even if I get a good group purchasing deal...~~

my friend was a Bizzy Body customer, and when her package coming to an end and they wanted her to renew, they insulted her until she felt so bad (she has low self esteem) and renewed the package! they said stuff like ... u see ur ownself now... still so fat... didn't manage to lose the weight... and you want to stop? (indirectly is saying themselves are lousy, isn't it??)

What kinda pple would insult their own existing customers...