Hlb is one of the kiam siap bank

HLBB branches is populated by some of the most ignorant staff because their top management failed to have any communication with them. All the time, the new recruit don't even get to see how GMD talk to them nor ever see her in person. In CIMB at least Nazir made an effort to talk to the staff via tele-conferencing on a weekly basis.

But when it comes to politic, HLBB from top to bottom are number one in this area. Thats why when all new exec recruit work in HLBB, they will notice some incompetent staff who are good at sucking up are promoted upwards and then those good one will leave the company.

The politic in the branches is even more "terror", especially favoritism. There was one staff in the loan center who is suppose to do loan credit processing but spend all the time hanging on the telephone chit chatting was allowed to work there because she is the boss favorite.

Some branch are so politicking that the Branch Manager does not allowed their staff to attend any HLBB annual dinner because they are afraid the staff might tell to other people about their imcompetencies. Further sometime the branch manager and the assistant manager will team up and put down certain staff in the branches because they feel threaten the staff more better than them. That is why the turnover is so high.

Every now and then all staff are forced to do cross selling. Although after the cross selling there is incentive for oversea trip, but since favortisme in the branch can come in the form of certain branch manager favoring their incompetent staff, so only that staff get to go on the oversea trip.

The bodek culture in HLBB is the most prevalent. Anyone who can bodek especially those exec to the Branch Manager. If the GMD send any new apprentice from HQ to the branches, we can see how the Assistant Manager and the Branch Manager

The only time any staff meeting the general manager(not CEO) is those marketing and sales meeting the boss during an annual function. Last time got gossip too one of the GM is a divorcee, so those leng lui marketing exec went to like tackle him, he accept because freebies attraction.

Most of the staff would be busy doing cross selling or into their smartphone that customer service is neglected.

As I know of many of the ex incompetent HLBB branch manager have switch their job to Alliance Bank, so both bank now have serupa culture. Idiot running amok in banks!