Hi there.
I am hoping some Hong Leong staffs will come across this post and provide me some answers.
I am going to work for Hong Leong (at one of the branches in KL) as a Operations Executive in May 2011.
I would like to know how is the work load and the working environment.
And is it stressful?
And what are the benefits for Hong Leong staffs in terms of bonus / increment etc?
(I am confirmed for the job verbally but I have yet to see the HR to discuss about the benefits / packages etc)
Thanks!

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Added on March 24, 2011, 10:59 amno response?

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Added on March 31, 2011, 9:31 amresponse??

This post has been edited by ros822: Mar 31 2011, 09:31 AM

I m also a new staff and will start working tomolo... Do you know the working hours for the staff?

Office hour should be 8.45 am - 5.45pm on Monday - Thursday and 8.45 - 4.45pm on Friday.

Officer or clerk?

i'm one of the staff in hlbb - working in the branch as well , already passed 1 year been with hlb . agreed on office hour 8.45 am - 5.45pm on Monday - Thursday and 8.45 - 4.45pm on Friday but as u working in branch , do aware that u'll not be handling frontline job , u will be handling some other task as well . U need to be in the branch before 8.30 am .

Officer or clerical position ? I believed u been offered as executive right as HLB do not take any clerical position.

And is it stressful?
Not really if u were able to handle the capacity of job efficiently.

And what are the benefits for Hong Leong staffs in terms of bonus / increment etc?

I would say bonus ( usually bank 2 months bonus) and increment would be based on your kpi and branch kpi as well ( I started working at hlb since march 2010 and managed to get pro-rated bonus for 3 months as business year ended on june, no increment tho as still under probation for 6 months ) . AL for 22 days and it remain until last day u'll be working with hlb except for clerical as it been covered by NUBE and please take note that no so many panel clinic offered for HLB .

If you have enquiry, u may pm me as well .

Very well said fezanim, I was with hlb previously for 3 years.
What I can say increment wise is not that good. Roughly around 5-6% previously. But what I have heard recently they had revised the raise.

Basic salary of entry level is kinda low compared to same field.
I hope they take you as a permanent staff and not contract because it's just a wasting of time for contract.

hi there

do let us know how did your 1st day at HLB go okie?
=)
all the best!

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Added on April 4, 2011, 3:29 pmpm u fezanim!
=)

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Added on April 4, 2011, 3:29 pmas executive.
u working in HLB too?
=)

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Added on April 4, 2011, 3:32 pmhi ash!

yes i m working as permanent =)
what were u working as previously in HLB?
customer service?
just wondering if it's stressful because the HR lady told me that it is "challenging" and i may be required to stay late
i m curios!
=)

This post has been edited by ros822: Apr 4 2011, 03:32 PM

Hi,

Good to know that u're permanent there. I was in credit card processing unit previously. Different department diff workload I can say.
As for my unit it's kinda stressful where have to meet the dateline and volumes especially on month end.

Yeah, working in the bank requires you to stay late. Need to get used to it oh

Bonus wise, you will be entitled for 2 months contractual bonus, may higher if you performed well.

like what he said. dont expect to go back on time, depending on the task you assigned to. Since you are beginner, you can expect painful moment before you familiar with the work

@fezanim- which brand are you in?

My friend used to be in the Property Management company under Hong Leong and he was based at Wisma Hong Leong. Workload wise, he said very realistic. He goes back on time everyday and finishes his stuffs on time. He even gets to run around the property around the Wisma to assist the operational team there.

[quote=micromaniac,Apr 4 2011, 11:34 PM]
My friend used to be in the Property Management company under Hong Leong and he was based at Wisma Hong Leong. Workload wise, he said very realistic. He goes back on time everyday and finishes his stuffs on time. He even gets to run around the property around the Wisma to assist the operational team there.

[/quote

Whatever in hq totally different situation if directly compare with the branch , I really wish that I do not have to face or anything dealing with customer . I've been with CS for the past 3 years incld in call centre .

Hi,

How about main office working hour and benefits? AL is it same 22 days?

Thanks

I just got a job offer from Hong Leong Bank assigning me to one of the branches... anyone know how is the working environment etc?

can guide how apply to hong leong bank?

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Added on June 28, 2012, 1:56 ambrother how u apply because i need apply for next month for my trainee

This post has been edited by lawtm: Jun 28 2012, 01:56 AM

i just apply in jobstreet but was posted by recruitment agency instead directly from the bank...
the agency name is Times Consultant or something in Mid Valley

this is my 3rd week working at branch as operation and customer service exec, still learning period, many things to learn
overall workload wasn't too bad, still manageable, but that's maybe i am still new
i do noticed the officers stay back till about 7++ - 8pm

Hlb is one of the kiam siap bank

why do u say so? i am waiting for the call from hong leong HR for interview. operation and executive as well. don know do what thing inside. any1 have suggestion?

Yes, I know. Look at their FD interest rate and you'll know.

that's just because banking is not their core business
try look into the group and see what kind of businesses that they do...
banking is only a very small portion of the group

working at anywhere also got stress

suggest you apply HLB Bayan Baru Penang. Friend are there working great and enjoyable because lenient sohai boss accept employee come late at 3:00 or even no attendance.

depending on which department. if sales of coz flexible hour.

my previous boss cut my salary when im late.. after 1 year im out from this company

I think you're referring to the sales staff. bayan baru is considered one of the top branches in terms of their sales or operation team. if you're in operation and you come at 3pm, you're certainly a dead meat already.

Hi Ros822,
Are u still work at Hong Leong? Which department ? What about the working environment there ?

Hello, staff who is working in Wisma Hong Leong, what would be the best transportation to travel to work? If drive, where is the best place to park?

Public Transportation:
1) Putra LRT: stop at KLCC then walk for app. 5-7 minutes.
2) Monorail: stop at Raja Chulan then walk (also 5-7 minutes)

Drive:
1) Motorbike: free parking at Wisma HL
2) Car: Fraser's place, Life Centre

Any HLB E4 staff manage to join NUBE? As I got to know NUBE is accepting all HLB E4

HLBB branches is populated by some of the most ignorant staff because their top management failed to have any communication with them. All the time, the new recruit don't even get to see how GMD talk to them nor ever see her in person. In CIMB at least Nazir made an effort to talk to the staff via tele-conferencing on a weekly basis.

But when it comes to politic, HLBB from top to bottom are number one in this area. Thats why when all new exec recruit work in HLBB, they will notice some incompetent staff who are good at sucking up are promoted upwards and then those good one will leave the company.

The politic in the branches is even more "terror", especially favoritism. There was one staff in the loan center who is suppose to do loan credit processing but spend all the time hanging on the telephone chit chatting was allowed to work there because she is the boss favorite.

Some branch are so politicking that the Branch Manager does not allowed their staff to attend any HLBB annual dinner because they are afraid the staff might tell to other people about their imcompetencies. Further sometime the branch manager and the assistant manager will team up and put down certain staff in the branches because they feel threaten the staff more better than them. That is why the turnover is so high.

Every now and then all staff are forced to do cross selling. Although after the cross selling there is incentive for oversea trip, but since favortisme in the branch can come in the form of certain branch manager favoring their incompetent staff, so only that staff get to go on the oversea trip.

The bodek culture in HLBB is the most prevalent. Anyone who can bodek especially those exec to the Branch Manager. If the GMD send any new apprentice from HQ to the branches, we can see how the Assistant Manager and the Branch Manager

The only time any staff meeting the general manager(not CEO) is those marketing and sales meeting the boss during an annual function. Last time got gossip too one of the GM is a divorcee, so those leng lui marketing exec went to like tackle him, he accept because freebies attraction.

Most of the staff would be busy doing cross selling or into their smartphone that customer service is neglected.

As I know of many of the ex incompetent HLBB branch manager have switch their job to Alliance Bank, so both bank now have serupa culture. Idiot running amok in banks!

Hi I had receive any offer from hong leong and located at Ss2 branch... how was the working environment there?

Some branches OK some branches not OK.

But mostly for the manager to survive there, they must be adept at politics inside Hong Leong Bank.

If anyone getting the marketing kind of job, sure the pressure is enormous ie regional manager saving their back so pressure the junior, then the branch manager meeting the KPI and sometime or all the time HLBB other associate company such as Unit Trust come and pressure the marketing or PFC to sell their investment linked fund for them. You see so many people pressuring, everyone just have something bad to say about HLBB.

Other than that, is the way their management is structured....in HQ all those GM is good at sucking up to the management and then playing favortisme and politics.This is very common in those company when the actual owner appoint another person to run the business as the face for them.

In those smaller or remote place such may also have a bunch of staff who are very kampung in outlook or a kind of insecure and jealous at somekind of shadow only. Some branches even ask their teller to do cross selling and also their credit analyst to do the work. But when KPI is met, only the Branch Manager enjoy the reward and also the branch manager like to show solidarity to the regional manager to show they are competent la. But in actual fact they are just so reliant on their assistant manager that they can't even perform simple task themselves, only know how to cry in the office.

I have also come across some branch where every time they dispose the computer, the assistant manager whose hubby got a computer shop would sapu all the computer although the rule stated it must be auctioned off to the staff. So you see, the assistant manager bodek the branch manager so much until computer scrap also they can get.

However, as time goes by, some of those branch manager have went to ALLIANCE BANK and CIMB BANK.So maybe Alliance and CIMB also have this kind of staff inherited from Hong Leong Bank.

Hello there,
Im will attend interview session this thursday with hong leong bang at pj city, my application position is project management executive, have anyone of you all from this department or have quite known about this position? Can anyone explain a. Lot about this position?? Well, base from the advertising, this position is related to interior design & management for reovation works , so if anyone can explain aout this position i would appreciate it.

LoL,

Previously work in Guocoland (Hong Leong Properties)

Back on time, not much work load, but it also depends which Department you in....

I quit on 2010 as they offered VSS and i die die wanna apply it even they asking me not to leave the company.

Hong Leong is good company if you manage get close to Higher Management and slowly let them recognize you else it fail.

mistake on hardware*guess* i was browsing hardware forum that time.

This post has been edited by guardioo: May 9 2013, 09:57 AM

hardware? you mean body?

As a typical China Man business, hardwork can't guarantee you survive well in that bank now.

1. You must create a good relationship with your bosses.

2. Intellingent at protecting yourself being blame by others.

3. Work hard and always expect changing policy or requirement with immediate effect.There are no such things effect after 1 month even in such big organisation

4. Handle superb long and manual process.

5. Good Luck in getting everyone satisfied especially if handling with cross department. There is a very steep golden triangle.

6. No proper communication between senior management and staffs.(Newspaper will be faster)

Anyone in the Marketing Department?
Whats the environment like? Salary?

Hello.. is it that bad? I mean im sure every company has its politics... I applied for marketing associate position in Wisma Hong Leong...

Thoughts on career progression and salary and benefit for entry level position?

Would really appreciate it

Annual Leave 22 days, notice period 1 month, probation 6 months. EPF 16%.

Credit card waive annual fee. Housing loan, car loan benefits with t&c. that’s all I know. The rest not too sure, cause these are information I obtained 2nd hand.

Oh ya, you get discount if you go to thistle hotel (also under HL Group or owned by Quek Leng Chan), etc, but those are the benefits most likely you won’t use.

icic thats not too bad.. in terms of benefit... how about salary increment? what is the increment rate?

in terms of career benefits? If lets say i start out as marketing associate- entry level.. how far can i progress?

anyone know about work as a software developer in hong leong? how is it? can share your experiences? appreciate that, thank you

Hi everyone.. may I know differential between exec operations &customer service and customer relatioship associate ?I attend an interview for exec operation.. however the interviewer said im.more suitable for customer relationship associate.

I just got an offer in hong Leong as software developer (1st support)
Anybody have experience I'm there do share.thanks.
Benefit wise HR did not disclose to me much yet i would like to know more.

Hi, is it in Java under Ben?

hmm mine is c#

I got an interview for Application Support Lead - EAI. Any current/ex staffs in HLB?

Can shed some light on the working environment, salary package and benefit?

Thanks in advance

how much parking fee range near with wisma hong leong?

hi
I have interview at PJ city for HONG LEONG CONTACT CENTER CUSTOMER CARE
Anyone working there ? if yes ,can u share how the working environment ?
working hours eg 9.5 hours /day or 9 hour
OT rate is it 1.5 or double on public holiday
and is it contact center for Malaysian customer only or outsourced contact center for Spore ,hong Kong or Vietnam as I saw they have banks in those countries
how abt medical benefits
and staff rate for loan ?

hi
I have interview at PJ city for HONG LEONG CONTACT CENTER CUSTOMER CARE
Anyone working there ? if yes ,can u share how the working environment ?
working hours eg 9.5 hours /day or 9 hour
OT rate is it 1.5 or double on public holiday
and is it contact center for Malaysian customer only or outsourced contact center for Spore ,hong Kong or Vietnam as I saw they have banks in those countries
how abt medical benefits
and staff rate for loan ?

may i know what difference between contract and permanent in term of benefit like medical claim, annual leave, bonus for hong leong?

kiam siap in what sense ? how about the working environment ?

my impression when i go there to withdraw money in HL HQ(as Im nearby there), I just observe the people there, some gave me the impression they are just so-so, but the way they act and walk is like they are the next miss beauty pageant hhmmm, couldnt imagine myself working there...just my own opinion.

This post has been edited by Dern: Apr 18 2017, 07:10 PM

Hi There,

I'm new here. I just wanted to know about the assessment in HLB. Is it hard? How about the essay? Need help on that... And I heard the interview will take up to 2 hours.

Help me

Hi, anyone working in Hong Leong Investment Bank? How is the working environment? Will there be any assessment/test before interview? If yes, what kind of assessment will be conducted?

Anyone know how long they took for the result after through all iv? HQ. Thanks

If I join HLB in July, would I miss out in their bonus payout? Anyone knows whats the month of the bonus payout?

Hi anyone working at Hong Leong Bank in Puchong for auto loan processing?. Wanna know about the environment , work load and working hours there...

Slow as usual

Slow means?... How about the staffs and working culture? And need to stayback every day? Until wat time usually?

After work need teman crazy single boss dinner or just chit chat. Really nightmare boss. Takut

yes you would, employee performance assessment is done in July (after financial year ended) and that will determine bonus, increment, promotion come January.

worked there years ago.

If possible pls avoid.

Environment quite lousy unlike HQ.

workload and working hours is intense, its bearable if you like the job scope

😲

Omg...so where are you working now?

Hows the staffs there? Freindly?

depends on the branch customer volume. may require to stay back sometimes and cross sell products to customers. good luck

Bump!

Any update on how is the environment at HQ jalan perak especially at the IT department.

Does it have worklife balance?

How long will the recruitment process take? Or how long we will know bout the outcome of our interview?

Hi there

I'm hoping that someone got experience working with Hong Leong Bank Puchong auto loan processing center.. I want to know about working culture over there, freinds and bowers are freindly?,staying back time? KPI and target? Is it stressful working there?
Please anyone could help me to give feedback...

Is it streessful at Hong Leong Bank Puchong auto loan processing center?

How was ur work in bank?