QUOTE(Gen-X @ Apr 9 2011, 03:23 PM)
As you can see, yeahh and winner also have conflicting confirmation. yeahh's from Plaza Premium Lounge and winner's I guess from Alliance. So who is correct?
QUOTE(Gen-X @ Apr 11 2011, 05:56 PM)
yah based on email above, you can say that. But also we must look at how many people have Platinum cars over Premium cards and then what is the percentage allocated. However, if you see Plaza Premium Lounge reply to yeahh, it is entirely different from the email that winner received. Total allocated into LCCT is 50 combining both Premium and Platinum.
Gen-X, I can ASSURE that my answers are CORRECT. I sent an enquiry to Plaza Premium Lounge via email today and received the official reply from them today too. The answers I received are CONSISTENT with what Alliance Bank emailed me earlier. Please amend the first page immediately to avoid confusion.
QUOTE
Dear XXX,
Greetings from Plaza Premium Lounge!
Thank you for your email and interest in our lounge. Kindly refer to the reply in RED below:
Should you require further information or clarification, feel free to contact us.
Regards,
xxx, Sales & Marketing Executive
Plaza Premium Lounge
Suite 2706, Level 27, Central Plaza, 34, Jalan Sultan Ismail, 50250 Kuala Lumpur
T (603) 2300 3333 F (603) 2300 3335 M (6012) 6756 565 www.plaza-network.com
From: XXX
Sent: Tuesday, April 12, 2011 9:07 AM
To: enquiry.pplkl@plaza-network.com
Subject: Complimentary Access to Plaza Premium Lounge
Dear Sirs,
I am holding multiple Alliance Bank credit cards and debit cards.
Please advise me on the following:-
1. For Alliance Bank Platinium Credit Card, how many complimentary entries to KLIA Plaza Premium Lounge per month? unlimited
2. For Alliance Bank Platinium Credit Card, how many complimentary entries to LCCT Plaza Premium Lounge per month? nil
3. For Alliance Bank Platinium Debit Card, how many complimentary entries to KLIA Plaza Premium Lounge per month? 50 pax
4. For Alliance Bank Platinium Debit Card, how many complimentary entries to LCCT Plaza Premium Lounge per month? 50 pax
5. For Alliance Bank Premium Debit Card, how many complimentary entries to KLIA Plaza Premium Lounge per month? 40 pax
6. For Alliance Bank Premium Debit Card, how many complimentary entries to LCCT Plaza Premium Lounge per month? 20 pax
I look forward to your early reply. Thank you.
Yours faithfully,
XXX