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> Condo upstairs leaking, Need advise..

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michaellee
post Mar 14 2011, 03:18 PM

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QUOTE(PhotoGlebe @ Mar 14 2011, 03:01 PM)
Since the management want you to liaise with your up-stair unit directly, you can request the management to provide you the contact of the unit.
Get the contact and call the person directly with polite, things should be resolved faster.
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This is the best solution. About 80-90% of the problem units are resolved this way. Unfortunately for the stubborn 10-20%, they are quite nasty.

I have faced an owner before who delayed me for a good 6 months. I was pissed off. It is always esok lusa. I decided to break the rules and force myself into her unit (I know I could have gotten into trouble but never mind that fact) and then I realise all along she has a massive piping problems which she is not willing to spend money to fix. I have issue a letter of demand from my lawyer asking for compensation and further compensation if she does not rectify the matter within 28 days. It was settled quite quickly from there. Unfortunately there are those buggers around who are out to give trouble.


Added on March 14, 2011, 3:20 pm
QUOTE(dripinrain @ Mar 14 2011, 03:12 PM)
Its obvious owner upstairs is hoping u will tire out & leave him alone.

Since u don't want to involve lawyer YET, take firm measures :

1. Find out tel no. + address of owner from management office
2. Send a.r. registered letter to owner address, leave copy of letter at unit above (label 'personal delivery')
3. Letter content to state - (a) to repair leakage (b) your property damaged © health hazard
4. Letter to state - will claim (a) damages to property (b) doctor's bill for health affected due to unhygienic conditions caused by leakage © medical expenses if accident happens
5. Letter also to state - will claim damages on a daily rate until the leak is rectified
6. State that your next course of action is to court
7. Insert yr hp no for contact purposes.

Send the letters weekly for 3 weeks, every subsequent letter labelled '1st reminder' '2nd reminder' .. etc

The 3rd / last letter to print in red ink, trust me it seems to make those who read a red-inked letter heart's to beat faster.

Cc letter to management office weekly too & your SPA lawyer.

At end of 3rd week, if owner does not contact you, ask lawyer to issue legal letter.

Btw, if the leak is from pipe/ceiling ?

If pipe leakage, state in yr letter plumber repairs costs rm2,000 & you will proceed with the plumber if he doesn't act & your letter will claim it from him. That will scare him. You may proceed with repairs on your own after the 3rd letter.

If it is ceiling leakage, there is no choice but to wait for him to respond.
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Very detail. Good post. smile.gif

This post has been edited by michaellee: Mar 14 2011, 03:20 PM
michaellee
post Mar 14 2011, 03:35 PM

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QUOTE(@Adele @ Mar 14 2011, 03:29 PM)
Hi, many thanks for your detailed advise! Is it from your own experience? Just to clarify, means I write my own letter. Send 3 copies, during the course of 3 weeks. and 3 copies CC to management office and lawyer, correct?

I asked a contractor to come and see the leakage last week. He said he needs to see the top unit, but i told him unfortunately upstairs not cooperating. The contractor told me it's best to view and properly fix it once and for all. He told me can finish within a week as long as upstairs cooperate.

I really don't understand people nowadays? I don't mind sharing cost.. so..why cooperate also cannot?

michaellee: Whoa.. so does she know you broke into her unit? But how did u do that? Break the lock..? Lucky she didn't make noise about that
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I knock on her door and she opened it and I went in. She just stared blankly. And I told her for lying to me about everything, I will not pay for anything anymore.

 

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