BRIGHTSTAR SERVICE CENTRE, PJ / Sunway / KL
|
|
 Mar 15 2011, 06:35 PM
Return to original view | Post
#1
|
 
Senior Member
1,677 posts Joined: Sep 2007 From: Pills & Thrills  
|
WTF??? if scratches cannot claim warranty?
i just about to send my wife's bold2 for RMA cost the ringer has no sounds. dang! this is bad brightstar t&c... theres no point having this 24mth warranty... This post has been edited by bad melatonin: Mar 15 2011, 06:37 PM |
|
|
Mar 18 2011, 03:00 PM
Return to original view | Post
#2
|
|
Senior Member
1,677 posts Joined: Sep 2007 From: Pills & Thrills
|
QUOTE(servo @ Mar 16 2011, 03:51 PM) i sent my bb (9700)for warranty on monday 10am. problem was the audio jack (hardware issue) by 12.30 i called and they said my phone is ready for collection. when i reach brightstar, they said they swap a new bb for me. and they said since its a hardware issue and my phone got no scratches.. i guess ur d lucky 1 bro. honestly, i was impressed.. but inside i was like WTF !!.. truth is.. my phone has alot of drop damage.. obviously due to drop .. on tarmac summore.. and i got a dent on top of the phone.. so i really dont get what they say by NO SCRATCHES.. if say on screen ..then easy lo..cos most ppl will put screen protector ma..rite?  i sent in my wife's bold2 yesterday & i was informed it needs to be sent to singapore for rma. now hv 2 wait for 1mth. WTF 1mth????  this is really classic... |
| Change to: |  0.0205sec
 0.50
 7 queries
 GZIP Disabled
Time is now: 21st December 2025 - 05:10 PM |
Quote