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 Acer Aspire 5750G, Malaysia's 1st Sandy Bridge laptop

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apek1989
post Feb 16 2011, 11:59 PM

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add me to the owner of 5750g..still having BSOD problem..
btw any of u guys replace the motherboard already??
i wan to know how long the process will take..
apek1989
post Feb 17 2011, 12:40 AM

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QUOTE(lakost @ Feb 17 2011, 12:30 AM)
the motherboard will be available on April if im not mistaken as i read it from other users who already contacted Acer Highpoint.It might takes 2-3 days after inspection depending on availability
*
so nid to wait until April or can juz send now??
hmm.gif
apek1989
post Feb 17 2011, 02:28 PM

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anyone here already send the laptop to acer servece centre??
may i know how long it will take to make the replacement..>.<
motherboard replacement..due date is 21-2-2011..

[b]WRONG INFORMATION..SRRY FOR MY MISTAKE.. notworthy.gif

This post has been edited by apek1989: Feb 17 2011, 03:54 PM
apek1989
post Feb 17 2011, 03:27 PM

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QUOTE(ping0613 @ Feb 17 2011, 03:12 PM)
where you got this statament?
just now Hikari85 inform me that the dateline for option 1 is 21-02-2011.
the fixed motherboard adi arrived Malaysia?
seem impossible leh.. hmm.gif  hmm.gif  hmm.gif
*
i juz call the acer service centre..the say the motherboard not arrive yet..
so they say gv ur name, number, ic number n laptop serial code..
after the motherboard arrive they will pick up to our location..
juz call the acer service centre..1800-88-1918 notworthy.gif
i think maybe in march or april will get picked up our laptop..
apek1989
post Feb 17 2011, 03:49 PM

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Added on February 17, 2011, 3:51 pm
QUOTE(ping0613 @ Feb 17 2011, 03:35 PM)
yes. me too. i oso just called up the Acer service center (174/02/2011, 15:29).
they said the motherboard not yet arrived Malaysia.
So, what we can do is:
1. wait until march or april
2. Acer send people come to our house collect laptop to service (FOC)
3. Acer will send back our laptop to us oso after the service (FOC oso)
4. no need provide receipt, just provide them laptop enuf.
*
what u do now??wait for the new annoucement??
did they ask for ur information??
hmm.gif

This post has been edited by apek1989: Feb 17 2011, 03:51 PM
apek1989
post Feb 18 2011, 04:24 PM

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zzzzz..i getting frustrated with my 5750g..
my laptop keep BSOD when play games.. vmad.gif
i already go to faq section they say coz the nvidia driver..
reinstall back the nvidia driver same problum occur.. vmad.gif
anyone got same problem as me?? mad.gif

any idea what my laptop problem..wan cry le.. cry.gif cry.gif cry.gif
apek1989
post Feb 18 2011, 04:28 PM

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QUOTE(lee_what2004 @ Feb 18 2011, 04:27 PM)
Have you updated to the latest bios ?
*
already update the bios u give before..
same no different.. cry.gif

Added on February 18, 2011, 4:30 pmtoday worst..like play game 3-5minutes then BSOD again..

This post has been edited by apek1989: Feb 18 2011, 04:30 PM
apek1989
post Feb 18 2011, 04:35 PM

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QUOTE(lee_what2004 @ Feb 18 2011, 04:33 PM)
Got the error code or message when BSOD ?
*
no error code or message..its like lag a sec then BSOD happen..
apek1989
post Feb 18 2011, 05:01 PM

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QUOTE(lee_what2004 @ Feb 18 2011, 04:36 PM)
I mean the error code in BSOD...
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sry late reply..waiting for the BSOD happen..
this is the code..

Stop: 0x00000116 ( 0x853EC510 , 0x90221CB8 , 0xC000009A , 0x00000004 )

nvlddmkm.sys - adress 90201CB8 base at 8FC27000, Datestamp 4d04c549
apek1989
post Feb 18 2011, 05:16 PM

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oh got the new version..my version is 266.19 only..
btw better try custom or from nvidia site??
apek1989
post Feb 18 2011, 05:25 PM

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kk thx2

This post has been edited by apek1989: Feb 18 2011, 05:26 PM
apek1989
post Feb 18 2011, 07:01 PM

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QUOTE(lee_what2004 @ Feb 18 2011, 05:17 PM)
Better try the custom one, it include the hardware vendor id for GT540M..
*
already install the custom driver..but sadly BSOD still occur..
here the error code..

*** Stop : 0x00000116 ( 0x85509268 , 0x901E6FF8 , 0xc000009A , 0x00000004 )

nvlddmkm.sys : address 901E6ff8 base at 8FC0600 datestamp 4D27C60e

dunno what problem..or maybe my gpu or cpu too hot?? hmm.gif
apek1989
post Feb 18 2011, 07:34 PM

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QUOTE(lee_what2004 @ Feb 18 2011, 07:04 PM)
Seems like still problem with the nVidia...
Temperature shouldn't be the problem, if its too hot, it will shutdown directly, no BSOD...

Just to make sure, the nVidia on device manager report the driver version is 266.58 ?
*
user posted image

hmmm..why use that custom nvidia bsod oso =x
is this karma for me..lol..
apek1989
post Feb 19 2011, 05:34 PM

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QUOTE(GooD_DaY @ Feb 18 2011, 11:37 PM)
Karma~
=.=
Just wondering why did u install 32Bit OS?
*
i make 2 os ba..both have the same problem..
=x

Added on February 19, 2011, 5:35 pm
QUOTE(lakost @ Feb 19 2011, 01:22 PM)
try installing a 64bit OS and see if the problem still persists
*
already got the default home premium 64x..
problem start happen on the 64x too.. mad.gif

Added on February 19, 2011, 5:38 pmwhat problem with my nvidia..??
if the motherboard getting replace later, the GPU also replace to new 1??
i juz wonder maybe my nvidia card is the problem..

This post has been edited by apek1989: Feb 19 2011, 05:38 PM
apek1989
post Feb 19 2011, 05:43 PM

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QUOTE(lee_what2004 @ Feb 19 2011, 05:39 PM)
If they just swap the mobo, then the GPU also replaced..
*
ok..thx..=)
that a great news for me..huhu..
so about the motherboard replacement..did anyone do anything already?
like report to highpoint centre already??
hope the motherboard will replace soon..
im sick already about BSOD >.<
apek1989
post Feb 22 2011, 08:38 PM

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QUOTE(djzen @ Feb 22 2011, 02:24 AM)
i recovered it from not responding at all - sometimes it will turn on LOL (about 5% chance??)

anyway.. since then I downgraded to bios 1.02, working fine now.

but still, the nvidia BSOD problem is a pain. why stupid nvidia sells gt540m but doesnt make a driver for it!?!?
*
haha..+1 for this..=="
getting pissed play play 2-4minutes game then BSOD..
vmad.gif
apek1989
post Feb 23 2011, 08:41 PM

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QUOTE(lee_what2004 @ Feb 19 2011, 05:39 PM)
If they just swap the mobo, then the GPU also replaced..
*
i just ask the ACER..they say the motherboard replacement do not include the GPU..
im so devastated now..should i juz sell this laptop..=x
apek1989
post Feb 24 2011, 06:26 PM

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QUOTE(tonyvyp @ Feb 24 2011, 08:21 AM)
wat u can do ks to lodge a warranty claim (for the gpu, ststing frequent bsod while gaming) while u send it back to highpoint
*
BSOD problem can claim the warranty??

Added on February 24, 2011, 6:28 pm
QUOTE(djzen @ Feb 24 2011, 05:42 PM)
sorry - what is the warranty claim for?

the hardware is not broken - all 5750G GPU are experiencing BSOD right? so if claim warranty will they fix the software?
*
i think not all..juz few of the laptop got defect..but dunno can clain warranty or not.. hmm.gif

This post has been edited by apek1989: Feb 24 2011, 06:28 PM
apek1989
post Feb 25 2011, 12:16 AM

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QUOTE(tonyvyp @ Feb 24 2011, 10:12 PM)
y not? for my case the BSOD not due to software or driver problem, tried 3 version of gc driver stil the same case...confirm its hardware problem ady
not all 5750g will ecperience BSOD...its juz us unlucky few
*
huhu..okok..tmr i will try call acer see how..hope can clain warranty..=="
apek1989
post Feb 27 2011, 06:45 PM

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if claim warranty by change the GPU can??
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