Can anybody here confirm how long is the waiting period to book the new forte? If I book next week, when will I get the car approximately.

Sorento XM has already been 4 months

Damn... that is really fast! Are all Forte CKD units? I read somewhere above about waiting for customs clearance so that is CBU unit right? I am really fond of the new Forte design and since it also has the reverse camera like the Sorento that I bought for my wife, I am really keen on getting the Forte.

But I am really worried about the waiting period and delivery of car. The Sorento was booked during KLIMS last year and until today no news. Been calling my SA every week since January but seem he cannot help me so I have started calling the customer service this month. But everytime they say will investigate on the late delivery and get back to me, but no one ever calls. Have talk to 3 different customer service staff and they are all selling the same story. No stock available, but when you go to any sales outlet they will say have ready stock. I have even paid the full deposit for my wife's Sorento in January. Is this normal?

So I am worried about purchasing the Forte also. If I have to wait another 6 months, die la.

I also want to know more about the procedure. Anybody here can help? Right now it seems that the SA and customer service cannot or won't do anything to help me or even give me the right information. They are just giving me the roundabout explanation and hope that I will just give up.

To show them my seriousness, I have lodge a complaint at e-tribunal (Mahkamah Tribunal Pengguna) since the deposit plus booking is RM18,888 which is below RM20k limit of the consumers court. Let's see how Naza Kia will react

This post has been edited by gyver: Mar 23 2011, 11:17 PM

Yes don't underestimate the power of the tribunal. Just a mention of me filing a report on their website has wreck havoc on Naza Kia Customer Service line. My wife has been waiting for her Sorento for 4 months now (booked during KLIMS) and they always just ignore our queries even after SA ask me to pay deposit in full early January. After I mention the tribunal last week, the customer service rep immediately change her attitude and confirm that a chassis number has been reserved for me next week. Even the branch manager keep asking me to cancel the report.... hahaha. I said wait until car delivered

Guys,

How much did you pay for installing the alarm. I mean the authorized KIA alarm, using the same immobilizer key unit.

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Added on April 5, 2011, 3:09 pmDamn! Then why not go down to Singapore to buy. I think it will be faster.

This post has been edited by gyver: Apr 5 2011, 03:09 PM

Thanks for the info.

Is the shock alarm ultra sensitive? I hate it when the alarm goes off everytime there is thunder or a lorry passes by.

This post has been edited by gyver: Apr 5 2011, 06:17 PM

Guys,

Can some body tell me the name & address to the authorized KIA shop that do the alarm installation in SS2?