Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed

Outline · [ Standard ] · Linear+

Unifi Official TM UniFi High Speed Broadbrand Thread V9, save RM200 from 16 February - 31 March !

views
     
poyol
post Feb 16 2011, 11:58 AM

Casual
***
Junior Member
481 posts

Joined: Mar 2009
guys, i'm still suffering from disconnections... my connection can never stay connected for 2-days straight.. usually after about 16-18hrs it will drop.

once dropped i have to Off and On the modem again to reconnect.....

any idea on what is causing this? and how to solve it?
poyol
post Feb 23 2011, 12:43 AM

Casual
***
Junior Member
481 posts

Joined: Mar 2009
Anyone having unifi issues? I can't connect at all. Orange light on the router.. Tried restarting, off/on, unplug plug back.

Nothing works..zzzzzz
poyol
post Feb 23 2011, 10:15 AM

Casual
***
Junior Member
481 posts

Joined: Mar 2009
QUOTE(IwanAGP @ Feb 23 2011, 02:28 AM)
On your BTU try plug into a different port? Sometimes that works for me...
*
hmmm I've not tried that... will do so tonight.
Already sent a report to their CS, awaiting reply.. icon_question.gif
poyol
post Feb 24 2011, 02:48 PM

Casual
***
Junior Member
481 posts

Joined: Mar 2009
QUOTE(poyol @ Feb 23 2011, 10:15 AM)
hmmm I've not tried that... will do so tonight.
Already sent a report to their CS, awaiting reply.. icon_question.gif
*
I'm happy to report that the TM CS personnel managed to come through and solve my connectivity issue yesterday.
Made report in the early noon. Then between 2pm - 8pm I received 3 calls from TM telling me that the problem has been solved and they want me to confirm it.
But because I was still at work, I couldn't confirm.

Got home around midnight, and true enough..my internet is back on rclxms.gif
It was late so I couldn't confirm with TM that my issue has been solved.

This morning around 9AM, I received another call from TM enquiring on whether my issue has been solved or not thumbup.gif

I'm quite impressed.

Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0432sec    0.31    8 queries    GZIP Disabled
Time is now: 6th December 2025 - 11:59 AM