http://www.tm.com.my/about-tm/media-centre...PEWARRANTY.aspx

CPE WARRANTY
Telekom Malaysia Berhad ™ wishes to thank you for being one of TM UniFi’s High Speed Broadband pioneer customers. As a pioneer who has taken the initial steps in the revolutionized era of communication, we hope UniFi has enhanced your surfing experience for the past 12 months.

As per indicated in the Terms and Conditions of service as well as the Service Guide provided during installation, the warranty period for all Customer Premise Equipment (CPE) provided under the UniFi packages are for a 1 year period from the start date of the service contract term. 

Customers who require replacement of any of the equipment after the expiration of the warranty period may contact our TM UniFi Center at 1 300 88 1221 to arrange for the delivery and replacement of the equipment.

Do note that the following charges shall apply:

CPE

Price / Unit

Set-top-box (STB) RM 450

Remote Gateway (RG) RM 150

DECT Phone RM 79


Onsite Install each product  RM 50

We hope you will continue to enjoy a pleasant surfing experience with UniFi enabling you to connect, communicate and collaborate via a whole new world of rich digital content, applications and services.

For further enquiries, please visit www.tm.com.my or email us at unifi@tm.com.my.

Thank you.

I thought STB was lifetime warranty?