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Unifi Official TM UniFi High Speed Broadbrand Thread V9, save RM200 from 16 February - 31 March !

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ismaia
post Apr 6 2011, 06:17 PM

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QUOTE(slowpoker @ Apr 6 2011, 04:29 AM)
why my hypptv got no signal...common problem? sweat.gif
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Same here. Started about 7pm to 8pm last night April 5th. No signal, ie an icon which looks like a satellite dish with X on it appears.

Logged complaint.

Last info I received was the following sms from them:

"Referring to your complaint to our call centre created on 05/04/2011, we would like to inform you that the delay of restoration you have experienced with UniFi service are currently related to our technical and network issue. As TM UniFi Centre (TMUC) is still in the midst to come out with a constructive progress, please be informed that your case is being investigated"
ismaia
post Apr 6 2011, 07:09 PM

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QUOTE(slowpoker @ Apr 6 2011, 10:58 AM)
yea same, X on the satellite icon and started around 8-9pm last night. still havent complaint yet..planning to do it tomorrow. should i?
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You should. At least let them know the severity of the problem.

I'm in Putra Heights (Saga Exchange).

I had TV1 this evening about 6.45pm for 5 seconds then nada.

VOD and Interactive are ok, probably material stored in it's hdd.

TV Programmes are all available for all channels, just no audio and video.

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