UNIFI was installed in my house today..... but was so disappointed with the speed, speedtest shows 200kbps and upload 4mb+ @_@. I live in Klang, it seems the area still have problem with UNIFI T_T. Need to wait for few days and see what answer they will provide me back....

Guys & Girls, what is the official email that I should send to launch a formal complaint on Unifi? My UNIFI was fixed at the 21st, and when they were doing speedtest, results only show 0.2mbps dl 4.0mbps up. They said they have to return the order since something is not right. I called TM Unifi hotline for an explanation on this, guy put his phone on mute for 10 min and hope for me to drop the call, he dont wanna hear my argument. I'm extremely upset now on the treatment i receive and I need to **** them somehow, any help?