yeah me too..just getting slower n slower especially at night or weekend. complaint already n they said this problem are currently related to their technical n network issue. happened since last week. im on vip20 usj subang area. suck....

Apparently the earthquake at Japan gave impact to the underwater cable network. TM already put the announcement at their website.


ANNOUNCEMENT

INTERNET SERVICES DISRUPTION

Telekom Malaysia Berhad ™ wishes to inform our customers that TM and its consortium members have identified that the earthquake occurred in Japan earlier today has affected Japan – US Cable Network (JUCN) and Asia Pacific Cable Network 2 (APCN2) cable networks linking Malaysia to The United States of America (USA) and Hong Kong (HK).

Customers using Internet services nationwide may experience some degree of service degradation such as slow browsing and high latency while accessing international websites hosted in the USA, Europe and North Asia. Customers using Virtual Private Network (VPN) and other critical business applications linked to USA, Europe and North Asia may also experience some level of service degradation. Meanwhile, to alleviate the problem, the traffic has been diverted and managed effectively to ease the situation.

We will make further announcements on the progress of the restoration works and TM apologizes for any inconvenience caused by the disruption. We would like to assure our customers that all necessary measures is being taken to restore the services as soon as possible. 

We wish to thank our customers for their understanding and patience during the affected period. Should you require any further assistance, please do not hesitate to email us at help@tm.com.my for TM fixed line and Streamyx customers and unifi@tm.com.my for UniFi customers.

Thank you.

Hi, I saw MikeX thread and found out quite a few people from USJ area got very low download speed at night including myself.

For my VIP5 package, day time the download speed is normal but at night the download speed drop below 1 mbps...between 0.67 to 0.76 mbps

I am a new unifi user (just installed unifi a few days ago)..so i just want to find out from those from USJ area that suffered the same problem whether this problem just happens recently or is it been going on like this for a long time already?

And any similar problem from Unifi users not from USJ area? How is the nightime download speed at your area?