Unifi Official TM UniFi High Speed Broadbrand Thread V9, save RM200 from 16 February - 31 March !
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 Feb 22 2011, 12:05 AM
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#1
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Junior Member
470 posts Joined: Aug 2006 
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Has anyone paid their bill on occ.unifi.my?
I tried today, because I realised it's the payment due date already. So I went to their website to pay. Payment was successful as indicated by the receipt.  When I went back to the bill tab, to my dismay, it freaking said the payment wasn't successful! F-UCK!  Their billing department is not on call now  I have to wait till tomorrow before I can check. But WTF!!! Who did the retarded system?! |
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Feb 22 2011, 08:48 AM
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#2
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Junior Member
470 posts Joined: Aug 2006
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QUOTE(Icehart @ Feb 22 2011, 12:35 AM) It just write processed there   QUOTE(charymsylyn @ Feb 22 2011, 12:39 AM) The system might not be working correctly, but you didn't notice in your screenshot the payment was only authorised and did not complete? This means that you probably wasn't charged. Call your bank to check first before calling Unifi. Called the bank and it's charged already by bank but unifi can't find my payment. Although it says 'authorized' only but unifi's status should say 'pending' or something, instead of 'unsuccessful' because it sure is hell is successful.QUOTE(cannavaro @ Feb 22 2011, 02:23 AM) I've been using it to pay my bill ever since they upped the site. Had a problem only once, when two of my payments were not registered in their system. Thanks, called the bank and got the approval code. Unifi's CS said she will get back to me, hopefully will later.Solved it by calling their billing dept and giving the bank approval code for the transactions. |
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