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HTC [WT Remind] Sis Warranty&Ownership Transfer, form and contact inside.

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TSfense
post Feb 15 2011, 07:31 PM, updated 12y ago

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QUOTE(Disclamer)
Disclamer:
First of all, I am not part of HTC/SIS Company. I am a User too.
Just to share my experiece, as lot of HTC/SIS device being sold in the thread.
I didn't get any benefit on doing this thread biggrin.gif

Hope My thread Make your life easier. smile.gif


As we always seen and do in garage sale, Selling of second hand device to another user.
Always you see:
1. Warranty card Unfilled
2. SIS Warranty still on until XXX


But You show know:
1. Is the unfilled warranty card equal to no user registered?

According to SIS:
QUOTE
Warranty Policy:
1) Please retain your receipt as proof of purchase. HTC will consider your warranty to have stated on the date of purchase as indicated on your receipt.
2) If you have misplaced your receipt, HTC will consider the warranty coverage to have started based on the date your device was shipped from the factory.

2. How to verify is the product is genuine, beside sticker on the device?
QUOTE(Link to)
Click to SIS website:SIS/HTC Product Genuinity Check Using IMEI

3. After buying a second hand product, what should I do, for claim warranty sake?
QUOTE
Buyer and Seller Need to Do this to transfer the Owner ship:
1. Fill the detail of both party and signed with device detail filled.
Attached File  Transfer_Owner_Form.pdf ( 23.94k ) Number of downloads: 3331


2. Contact SIS Warranty
Any inquiry contact  1300-22-3322 or warranty@sisdistribution.com.my
you can Eventually email to them buy using their website designed templete.

Click to SIS website:email Customer Service
They will email you and call you back smile.gif
4. Fax or email them back:
QUOTE
Remit Forms To :     Email : warranty@sisdistribution.com.my
Fax : 03 55692745

The seller may transfer his/her registration to the buyer of device
by email or fax in the following two items:
(1) a completed Transfer of Ownership Form
(2) proof of purchase (receipt/invoice)


Have a Nice trading smile.gif
Together We make the forum better icon_rolleyes.gif

This post has been edited by fense: Feb 15 2011, 07:33 PM
azrash
post Feb 15 2011, 07:45 PM

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it would be great if this topic is pinned! biggrin.gif
creative zn
post Feb 15 2011, 09:50 PM

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what about 2nd year warranty? coz i heard someone said that 2nd year not covered directly by SIS. is it true? hmm.gif
PB|Axcelis
post Feb 15 2011, 09:54 PM

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QUOTE(fense @ Feb 15 2011, 08:31 PM)
As we always seen and do in garage sale, Selling of second hand device to another user.
Always you see:
1. Warranty card Unfilled
2. SIS Warranty still on until XXX


But You show know:
1. Is the unfilled warranty card equal to no user registered?

According to SIS:

2. How to verify is the product is genuine, beside sticker on the device?

4.  Fax or email them back:


Have a Nice trading smile.gif
Together We make the forum better icon_rolleyes.gif
*
Free BUMP, this topic is useful to all HTC SIS user. Please remember to transfer ownership. smile.gif
kcmy
post Feb 15 2011, 09:56 PM

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QUOTE(creative zn @ Feb 15 2011, 09:50 PM)
what about 2nd year warranty? coz i heard someone said that 2nd year not covered directly by SIS. is it true?  hmm.gif
*
then if it is true,no need to pay extra for the extended waranty then...they make all the money bt we cannot enjoy the waranty...
the_dead_identity
post Feb 15 2011, 10:02 PM

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QUOTE(kcmy @ Feb 15 2011, 09:56 PM)
then if it is true,no need to pay extra for the extended waranty then...they make all the money bt we cannot enjoy the waranty...
*
then 2nd year warranty for what?
covered by who?
btw, great info there.. thumbup.gif
candleinmay
post Feb 15 2011, 10:02 PM

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no need to change ownership if u have fren there......anyone want to claim ur waranty can contact me
creative zn
post Feb 15 2011, 10:08 PM

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QUOTE(kcmy @ Feb 15 2011, 09:56 PM)
then if it is true,no need to pay extra for the extended waranty then...they make all the money bt we cannot enjoy the waranty...
*
oh really? haha.. miss info then. thx man.
TSfense
post Feb 15 2011, 10:13 PM

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QUOTE(creative zn @ Feb 15 2011, 09:50 PM)
what about 2nd year warranty? coz i heard someone said that 2nd year not covered directly by SIS. is it true?  hmm.gif
*
if you mean 1+1 warranty promotion, i thing it is cover by SIS, since it printed on the box and receipt blush.gif

Added on February 15, 2011, 10:14 pm
QUOTE(candleinmay @ Feb 15 2011, 10:02 PM)
no need to change ownership if u have fren there......anyone want to claim ur waranty can contact me
*
haha, we found someone from inside? rclxms.gif

This post has been edited by fense: Feb 15 2011, 10:14 PM
un_id
post Feb 15 2011, 10:20 PM

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Good info. More works for the traders. Lol. But it is important.
kcmy
post Feb 15 2011, 10:23 PM

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QUOTE(creative zn @ Feb 15 2011, 10:08 PM)
oh really? haha.. miss info then. thx man.
*
from wat i know,SIS only provide 1 year waranty,if u want to add another year u hv to pay extra. and for the next buyer to enjoy the extended waranty the seller need to transfer the ownership to him.

this is serious topic as most buyer will change phone after 1 year or less and after the seller sold his phone and the buyer hv problem with it n took it back to claim waranty bt was rejected bcos the original buyer didnt transfer the ownership then its bye bye to ur waranty. if the seller still can be contacted then its ok provided he's willing to go thru the hassle bt if the seller change his number then its bye bye. who's making the profit and who's the idiot here?
spedey
post Feb 15 2011, 10:31 PM

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QUOTE(fense @ Feb 15 2011, 07:31 PM)
As we always seen and do in garage sale, Selling of second hand device to another user.
Always you see:
1. Warranty card Unfilled
2. SIS Warranty still on until XXX


But You show know:
1. Is the unfilled warranty card equal to no user registered?

According to SIS:

2. How to verify is the product is genuine, beside sticker on the device?

4.  Fax or email them back:


Have a Nice trading smile.gif
Together We make the forum better icon_rolleyes.gif
*
thumbup.gif
scorponoc
post Feb 15 2011, 10:32 PM

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I change phone every month and wish a good luck to all HTC user.. smile.gif
antkids
post Feb 15 2011, 10:53 PM

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Useful info !!!

Buy a second hand htc phone without transfer the Owner ship, equal to no warranty. at the end just waste money.
TSfense
post Feb 15 2011, 11:00 PM

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QUOTE(kcmy @ Feb 15 2011, 10:23 PM)
from wat i know,SIS only provide 1 year waranty,if u want to add another year u hv to pay extra. and for the next buyer to enjoy the extended waranty the seller need to transfer the ownership to him.

this is serious topic as most buyer will change phone after 1 year or less and after the seller sold his phone and the buyer hv problem with it n took it back to claim waranty bt was rejected bcos the original buyer didnt transfer the ownership then its bye bye to ur waranty. if the seller still can be contacted then its ok provided he's willing to go thru the hassle bt if the seller change his number then its bye bye. who's making the profit and who's the idiot here?
*
that y for safety purpose, transfer ownership is covering your own underwear .haha brows.gif
sil3ntHunt3r
post Feb 17 2011, 09:47 PM

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Great info. Thanks for sharing biggrin.gif
bopiang
post Feb 18 2011, 10:55 PM

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great info, its actually true.
not to just HTC but other phones as well.
seller usually state "warranty card unfilled"
this confused buyer, as it is like saying
that the phone actually have warranty.
even if it doesn't have warranty anymore.
ShinnKQ
post Feb 20 2011, 04:00 PM

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I usually never fill up the 2nd warranty card.

The OP retailers will help you to do the 2nd year warranty.

The warranty card should've been filled at the shop.

To be safe, ask for receipt for OP sets.
juzsell
post Feb 20 2011, 04:07 PM

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htc seller = NO WARRANTY = low price

hehe

same with i phone...mose ppl says iphone still with digi or maxis warranty all oso void if the 1st owner didnt notify it...

then .....

IPHONE Seller = NO WARRANTY = very low price

hehehehe
jasonloke
post Feb 20 2011, 05:11 PM

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SIS is provided 1year warranty but if u complete register online at sis website and email back them with the receipt then it will provided you another 1year warranty mean total 2year warranty from SIS
but do remember fill-in the warranty card completely and post back to SIS within 7day
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