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 American Express® Cards v3, Treatpoints & Membership Rewards™

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talexeh
post Feb 21 2022, 02:51 PM

One man's meat is another man's poison.
*******
Senior Member
3,100 posts

Joined: Dec 2007



Is it just me or Maybank has given up on AMEX? I've been trying to call the CS for days at 1800889559 but no one is picking up the call at all.

Any of you managed to get in touch with CS recently?
talexeh
post Feb 21 2022, 04:04 PM

One man's meat is another man's poison.
*******
Senior Member
3,100 posts

Joined: Dec 2007



QUOTE(francis226 @ Feb 21 2022, 03:50 PM)
Wait a min! R u dialing wrong number? Amex plat customer service number should be 1800-88-0886
*
I'm actually a Corporate card holder but there's an option for Platinum card queue in 1800-88-9559 too which I've also tried but I've been placed in the automated voice queue for half an hour too. sad.gif
talexeh
post Feb 24 2022, 10:59 AM

One man's meat is another man's poison.
*******
Senior Member
3,100 posts

Joined: Dec 2007



QUOTE(francis226 @ Feb 24 2022, 10:41 AM)
I see! So far i have no issue contacting 0886
*
It's all good now, managed to get hold of them via email at mgcc@maybank.com.my.

Anyway, the CS who called me said they're operation capacity should be coming back to normal now.

 

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