Sorry to say that Amex Standard drop after take over from MBB, i remember when i called them to check something on my account after i left my house in subang to KL and i was listening to the hold music ( this was in the morning ). To my horror i was still listening to the damn hold music after i reach KL more than 15mins on hold leh... where the hell is the staff.
after i manage to get hold of the CS, i shoot them left, right and centre until no tomorrow.. i so "geram". To make me more angry the poor guy who answer my calls seems new... keep puting me on HOLD... zzzzz...
American Express® Cards v3, Treatpoints & Membership Rewards™
Mar 28 2011, 06:48 PM
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