Tik-tik sound, Yik-yik sound, Knock-knock sound go away......
Booking Puchong SC on 9/2 tell them got complain need to check the car, appointment 10/2 9:00. Yesterday 8:55a.m. arrive lot of ppl already there for waiting, all Proton SC staff report to work, 5 SA, 1 cashier, 1 reception, 1 tea lady, serve at customer waiting area but don't know how many mechanic, also up stair still got some people working, tell the SA i got the tik-tik sound when accelerate and the knocking sound when corner on uneven road, they wrote down and estimate 2hrs to finish, SA with me got to car for checking the item in car and write down the meter reading, all the SA look friendly 2 of the SA was the young malay lady.
The waiting area are clouded and only with 42 inch LCD tv, find a place sit down the tea lady will come and ask you tea or coffee or milo, their service head report to work 9:30a.m. all the work shop full of car and all the SA busy checking their customer's car none of them sitting at their place only the cashier and tea lady at the waiting area to serve customer, tea lady always come to ask customer want some more drink, don't know how many cup of tea i had drink. Around 10:30a.m. 5 Chinese mechanics reported in SC one of then the shirt written COSE Body shop, they come together with some spare parts, i guess they must send from COSE to backup the branches.
Around 11:00a.m. the reception come and ask those waiting customer car number plate so she will go to work shop to follow up the status and come back report to the customer with estimated finish time(this is good)

. Walk down the workshop all the mechanic are busy including those just arrive from COSE. Finally my car finish at 11:45a.m. at that time i guest sure they will tell me they need to order the parts to replace the steel hose and so on, but surprisingly the service report written the hose assembly has been changed and the tik-tik sound due to the loosen fuel line bracket and it has been tighten back, although the job has taken more that the estimated 2 hrs but all the problem settle and no need to go second time is reasonable for me, overall I can said the Puchong SC are good, the only thing to comment are the waiting area too small, no WiFi and no canteen like COSE, anyway i visit again for next service.

Ya been there for my 1k service.. definately agree with ur feedbacks ...felt the same as well