I'm sorry, but as from the point of my saying, "Abuse" means constant using, i do not mean "throw to wall, smack it, wack it or damaging it"
In my view, if a Wheel is already faulty in the first place, why don't you use it constantly to see if it breaks easily? if it's not, consider it's passed the abusing test.
No offense, but i do face some RMA problem over my Modem in my local area shop, I send the modem back to where i purchase it in Taiping store.
The TP link Modem PPPoE failed, only Bridging works for connect to internet. but Shop claims the modem is working properly and can connect to internet with bridge. In the phone i kept argue-ing with him that they should test PPPoE auto connection, they kept claim no problem. I was so pissed up and went to their shop again and test the connection infront of their face. Then they send back for RMA.Seller offers 7 days for 1 to 1 swap. It's for buyers to fully test the mouse and confirm to have no problem with it. Not "feeling weird, maybe i should have RMA it"
If Buyers failed to fully test the mouse and fail to confirm mouse has no problem. it will be buyers responsibility that they failed to check the mouse.
And by the way, if "feeling weird" to be able to qualify for RMA, won't you be very busy everyday? if you manage to handle 5 customers that "feel weird when using",
Or repeatingly report to you "feel weird when using", and buyer keeps claim it has problem, while the mouse clearly aren't faulty and in good condition, how will you handle it?
If a Product do have issue, like wheel begin not to function after 1~2 days of constant using and the wheel failed, you send back to RMA, reseller/retailer check it, confirm problem, Won't RMA be less fuss to handle?, and avoiding "buyer and seller" argue over it?
What i suggest it's for both seller and buyer to protect their own interest, saving courier fee, and less misunderstanding between both side.
Unit Failed, send to RMA, plain and simple.
Just a friendly advice to buyer, Anyone that purchase any kind of product which is in a box, please check the cosmetic for any signs of mouse has been used, or didn't assemble properly. If there's a signs of it, put back the box, report the problem, and don't use it.
I face this problem when i receive a brand new M8000X. you guys want the pictures of the product when i receive them? i think i still keep them.
Picture Below
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Bottom Scratched
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Button Melted
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Logo Sticker Upside down, Plastic inside got bubble
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