QUOTE(G_KeN @ May 13 2017, 10:23 PM)
Just want to share my experience RMA-ing my Logitech G403 mouse
When i first purchased the mouse, it already had this infamous scroll wheel rattle (not as serious as the ones in youtube videos, but definitely annoying especially for a guy like me who likes to click middle scroll wheel button to open new tab for web page link). didnt bother me much at first, but then i decided to send it for warranty instead almost 6 months after the purchase.
so i PM-ed logitech malaysia facebook, showed to them my proof of purchase and then they emailed me the address to send.
waiting time was around 2 weeks.
then i got a brand new g403 back. no issues with this one.
so yea, overall it was a pleasant and pretty speedy service. kudos to them.
May I know what's the first 4 digit of your new g403 serial number?When i first purchased the mouse, it already had this infamous scroll wheel rattle (not as serious as the ones in youtube videos, but definitely annoying especially for a guy like me who likes to click middle scroll wheel button to open new tab for web page link). didnt bother me much at first, but then i decided to send it for warranty instead almost 6 months after the purchase.
so i PM-ed logitech malaysia facebook, showed to them my proof of purchase and then they emailed me the address to send.
waiting time was around 2 weeks.
then i got a brand new g403 back. no issues with this one.
so yea, overall it was a pleasant and pretty speedy service. kudos to them.
Is it wired or wireless?
Thinking of getting one too but the rattling issue seems to be quite widespread
Jun 18 2017, 09:04 PM

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