Hi, how do you guys subscribe to Astro? I have completed the new subscription using the online form at the astro's page and all I get is a message saying my submission is succesful and my ticket id. What's next after this, they will call me to come to my house for installation? How long can I expect this to be (I do not want to miss the year end promotion)?

I have emailed to the customer service many times but I do not think they ever check the mails. I tried calling to the customer service number but the person is not helpful either. She even gave me wrong info that there is no extra fee for future package add ons (The term and conditions stated otherwise).

Any input? Thanks

same problem here..

Hmm, maybe some astro personnel saw this post
i just received a call to confirm my subscription and explain about installations etc.
installation will be withoon 6 weeks time (hope to get it before chinese new year)

I'll rather subscribe to FileServe....

hahaha .. i want to .. but my connection here a little sucks ..

those who newly subscribe to astro .. well you've to wait .. the queue is damn long since they upgrading (is it downgrading) their system .. call them everyday .. ..

yeah, i was alittle taken aback when she told me in 6 weeks time..haha

Wow, 6 weeks waiting time now?

hi guys,

are there any new promo for new astro subscription now?
btw, what r the current installation charges in klang valley?

i already got my astro installed, in less than 2 weeks..not sure if my email to the customer service has anything to do with it though.

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Added on January 2, 2011, 1:36 pmbtw, should we switch off the decoder or just let it on stand by mode?

This post has been edited by Human Nature: Jan 2 2011, 01:36 PM

i want to subscribe astro...any promo pacakage for me???? please PM

I called a few days ago on Byond upgrade and they said it would take 10 days. Hopefully that helps for some users here.

hey i guys i just helped my aunt subscribe to astro online. I have the same problem with TS. All i received was my ticket ID. So what happens now?

I guess, you have just to wait.. or call Astro with your ticket number. The astro will tell you how long they'll take to come to ur house..

Hi everyone,

I would like to be able to view 2 different Astro channels on 2 TV simultaneously.
Unlees there are other alternatives, I may have to subscribe for and additional decoder.

Any promotion to subscribe for additional decoder?