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New Alpha Shower heater SMART Series, model 18EP with Built-in Pump
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TSyeeh
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Dec 17 2010, 03:22 PM, updated 15y ago
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New Member
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Dear all forumer,
Anyone bought or using the New Alpha Smart series instant water heater? Any comment? Good? How about the price? Just saw their advertisement. i m planning to buy 3 units with pump (model: 18EP)
My budget is within RM1200.
Pls comment.
Many Thanks!
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zheilwane
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Dec 17 2010, 09:04 PM
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any link? google it but cant find it. Browse though alpha's website, cant find 18EP also. Why not joven 70p? it comes with silent pump, inverter, and in mould casing
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stanleyngproperty
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Dec 20 2010, 04:46 PM
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New Member
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zheilwane,
how much is this joven then? thx.
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zheilwane
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Dec 21 2010, 08:45 PM
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Found a write up on this Joven new model by Creative, have a click here if u wanna know more about it http://www.facebook.com/home.php?flyingspa...168189113223007Promotion http://forum.lowyat.net/topic/1551315 This post has been edited by zheilwane: Apr 28 2011, 07:26 AM
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samngcheesan
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Dec 23 2010, 09:38 AM
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QUOTE(zheilwane @ Dec 17 2010, 09:04 PM) any link? google it but cant find it. Browse though alpha's website, cant find 18EP also. Why not joven 70p? it comes with silent pump, inverter, and in mould casing http://www.alphamalaysia.com/support_dl/In.../18EPmanual.pdf
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TSyeeh
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Dec 23 2010, 11:57 AM
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New Member
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Just got the quotation from a shop at puchong, the water heater with pump(18EP) is RM500++ and without pump is RM300++
Sigh, out of my budget.
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jfan8ds
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Dec 31 2010, 11:02 PM
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Getting Started

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QUOTE(yeeh @ Dec 17 2010, 03:22 PM) Dear all forumer, Anyone bought or using the New Alpha Smart series instant water heater? Any comment? Good? How about the price? Just saw their advertisement. i m planning to buy 3 units with pump (model: 18EP) My budget is within RM1200. Pls comment. Many Thanks! http://www.alphamalaysia.com/Not bad eh...got this revolutionary safety device. Worth the money. I think I am going to buy 2. Looks good too.
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tfarinn
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Jan 14 2011, 09:05 AM
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New Member
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just bought 1 few week ago.. with pump very noisy.. somemore causing RM500++ and the salesperson saying the heater is silence one.. and new one.. just release.. the noise sound is loud like i m cutting a tree from my house.. feel like being cheated.. and when they had send 2 alpha guys to check on it.. and they say is NORMAL!!! i am going to call the alpha service centre today.. if they are not giving me a good reply.. i m going to post the video of the heater and complaint to consumer department already..
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zheilwane
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Jan 14 2011, 09:27 PM
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there is one thing u can try, do you have a water control at the heater? usually it is used as a filter to protect the heater. If u remove that and connect the pipe directly to the heater, your pressure will b much stronger and noise will be quieter.
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tfarinn
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Jan 17 2011, 08:56 PM
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New Member
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QUOTE(zheilwane @ Jan 14 2011, 09:27 PM) there is one thing u can try, do you have a water control at the heater? usually it is used as a filter to protect the heater. If u remove that and connect the pipe directly to the heater, your pressure will b much stronger and noise will be quieter. hrm.. the water control already put at max level.. or are u suggest that to remove it completely? i really wish the noise can be reduce... kind of heart pain seeing the product is not up to our expectation after spending so much.. being mislead by the sales person.. Alpha technician saying the silence model will only release in Mar 2011..
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zheilwane
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Jan 17 2011, 09:18 PM
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QUOTE(tfarinn @ Jan 17 2011, 08:56 PM) hrm.. the water control already put at max level.. or are u suggest that to remove it completely? i really wish the noise can be reduce... kind of heart pain seeing the product is not up to our expectation after spending so much.. being mislead by the sales person.. Alpha technician saying the silence model will only release in Mar 2011.. Yes remove it completely. It can be done by twisting it with ur hand. So, u can test whether it works or not. Just buy joven i70p, no nd 2 wait til march
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TSyeeh
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Jan 18 2011, 11:38 AM
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New Member
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QUOTE(tfarinn @ Jan 14 2011, 09:05 AM) just bought 1 few week ago.. with pump very noisy.. somemore causing RM500++ and the salesperson saying the heater is silence one.. and new one.. just release.. the noise sound is loud like i m cutting a tree from my house.. feel like being cheated.. and when they had send 2 alpha guys to check on it.. and they say is NORMAL!!! i am going to call the alpha service centre today.. if they are not giving me a good reply.. i m going to post the video of the heater and complaint to consumer department already.. Too bad!! nice looking really not good to use loh. Since still under warranty then must ask them to solve it!! Added on January 18, 2011, 11:39 amQUOTE(zheilwane @ Dec 21 2010, 08:45 PM) Found an write up on this Joven new model by Creative, have a click here if u wanna know more about it http://www.facebook.com/home.php?flyingspa...168189113223007Promotion http://forum.lowyat.net/topic/1551315  Can you PM me the price without pump? need 3 unit. TQ! This post has been edited by yeeh: Jan 18 2011, 11:39 AM
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numbertwo
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Jan 18 2011, 11:46 AM
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My only comment on Joven i70 is i have to really turn the knob to at least 6 to have a feel of 'hot shower' for my children during evening time.. maybe water reserve in the tangki is too cold to get it heat up?
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jfan8ds
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Jan 20 2011, 06:20 PM
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Getting Started

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QUOTE(tfarinn @ Jan 14 2011, 09:05 AM) just bought 1 few week ago.. with pump very noisy.. somemore causing RM500++ and the salesperson saying the heater is silence one.. and new one.. just release.. the noise sound is loud like i m cutting a tree from my house.. feel like being cheated.. and when they had send 2 alpha guys to check on it.. and they say is NORMAL!!! i am going to call the alpha service centre today.. if they are not giving me a good reply.. i m going to post the video of the heater and complaint to consumer department already.. Where did you buy it? I bought 2 already but I was told that silent pump for Smart heater not out yet and it was true as I check with Alpha. I think the electrical shop sales man sold you the product without understanding it or he did not bother to do homework. Just for the sake of selling... sigh lousy sales person
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normal_user
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Jan 21 2011, 01:29 AM
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Getting Started

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I'm currently using a Joven heater, and planning to buy another one. So far, i'm very satisfied with it.
Even the government prefers Joven waterheaters for its staff residential homes.
This post has been edited by normal_user: Jan 21 2011, 01:29 AM
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glamour
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Apr 26 2011, 10:02 PM
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I plan to get the alpha smart 18. The pump very noisy? They quato me rm 560 for this. Some people said. The bee best dc pump is more silent and powerfull than this alpha smart 18. Any advise here?
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y4ng
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Apr 26 2011, 11:03 PM
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lolz, i saw alpha, love the design, but someone con me and made me buy joven instead lolz..havent install it as yet, will tell u once it is up
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zheilwane
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Apr 26 2011, 11:11 PM
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the person who conned u must have a very innocent face haha.
Actually i do agree alpha's design is better bt not sure whether the performance better than Joven I70P. We will know soon since y4ng is going to install his heater soon.
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glamour
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Apr 27 2011, 12:31 PM
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how about beebest product? beebest inspire with pump... any comment about this product?
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gaf0041
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Apr 27 2011, 11:23 PM
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New Member
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Wanted to get alpha but after reading this thread, might consider to get Joven. Some of my friends are using i70P and they say it is good. Any forumers using it?
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