As my speeds been slow the last 2 months.Called up streamyx support 2 days ago and told them my slow speed problems and also that I have to restart my modem every 2 to 3 hours as it gets disconnected.The time when I called the technical person the first time I just restarted my modem.But when he asked me to test the speed it was about 600 for my 1mb line.o he told me when my modem get disconnected than call again so they can trouble shoot.
Than this morning I called again as my line was disconnected so did not restart my modem and gave my report number and she asked me to run speedtest.So gave her my readings and guess what she asked me."Are you really connected to streamyx" I told her what a joke as I only have streamyx at my house and i have a streamyx IP and also could do the speed test even thought its slow.

She said her system shows I am not connected.I told her than you must know why your system shows I am not connected as I am.But she cannot get it and keeps saying I am noy using my streamyx.

The line got cut and i called a nother person and she said its my firewall.I told her cannot be.anyway this person opened a report for me.