Hi all, i had been told by Skynet staff my parcel that cost GBP 100 (i purposely bought till GBP 100 so can get early shipping) blocked by customes & need to pay RM 100++ tax + documents fees, any1 experience about this? as i knew if not exceed RM 500 it wount be charge by tax right? they ask me to pay for it otherwise the parcel will be send back to sender.... do u guys think is necessary to pay for it?

2 early parcel shipped 27 /7 & suppose to reach to my doorstep also didnt arrive yet, already emailed to ASOS but havent get the reply yet.. , feeling dissapointed with the delivery now

Hmm, so they just left there only? waiting only pay teh tax then just release to me? so meaning the sender refund to u then?

Yes, probably happen tat, but hopefully not happen on me , so i will wait till next week for the parcel arrive & reply by ASOS, otherwise will request them to refund. any idea how & take how long the refund will be make? thx in advance !!

Thx for ur advise, i received reply from ASOS customer care today, they mentioned if i refuse to pay the tax then it will take very long time to send the parcel back to them, the refund onli can get once they receive the parcel, so they just ask me to pay the tax & returned to them by ownself. but if i pay the tax already, y i need to send back to ASOS? i rather keep it for myself because i understand that if i send bak to ASOS, they wouldnt pay me the tax amount, just refund me the total $$ in invoice only....

Already 2 months still havent receive? Do u email to ASOS ask for refund?

Dont worry, Asos delivery always delay 1-2 weeks, if after 2 months also didn't receive ur stuff, just email to them to cancel the order, they will refund to you but takes some time , within a week

This post has been edited by chuan30378: May 5 2016, 08:47 AM