Anybody has got news into this? Perhaps faulty model architecture? I would have though the new XPS was doing well. Anyone with information kindly reply. Many thanks.
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Time Details
01/20/2011 11:28:27AMSession Started with Agent (Quinn_Ooi)
01/20/2011 11:28:37AMivan: "hello"
01/20/2011 11:28:49AMivan: "i hv a question"
01/20/2011 11:29:06AMAgent (Quinn_Ooi): "Good morning"
01/20/2011 11:29:47AMivan: "hi"
01/20/2011 11:30:02AMivan: "i'm looking at the xps 15"
01/20/2011 11:30:25AMivan: "n wld like to customize it so that there is backlit keyboard"
01/20/2011 11:30:36AMivan: "but cant find the option - where do i find tht ?"
01/20/2011 11:30:56AMAgent (Quinn_Ooi): "We do not offer Backilt keyborad for XPS 15 anymore"
01/20/2011 11:31:01AMAgent (Quinn_Ooi): "only available fo XPS 14"
01/20/2011 11:31:17AMivan: "oh no... why is that?"
01/20/2011 11:31:47AMAgent (Quinn_Ooi): "We are going to discontinued XPS 14 and XPS 15 soon."
01/20/2011 11:32:04AMAgent (Quinn_Ooi): "so no more new parts are bringing in at this moment"
01/20/2011 11:32:34AMivan: "what will take their place ?"
01/20/2011 11:32:59AMAgent (Quinn_Ooi): "by April"
01/20/2011 11:33:39AMivan: "as in what will replace the xps 14 n 15?"
01/20/2011 11:35:07AMAgent (Quinn_Ooi): "We yet to finalize the spec and price"
01/20/2011 11:35:20AMAgent (Quinn_Ooi): "you may have to check with us by end of March again"
01/20/2011 11:37:56AMivan: "ah ok"
01/20/2011 11:38:44AMivan: "will there be clearance sale for the xps ?"
01/20/2011 11:39:31AMAgent (Quinn_Ooi): "yes, the XPS 14 and XPS 15 are under clerance now"
01/20/2011 11:40:26AMivan: "but the prices dont appear to be diff fr say, dec10 prices?"
01/20/2011 11:41:12AMAgent (Quinn_Ooi): "If you still have last month brochure, you will see the price has drop"
01/20/2011 11:41:48AMAgent (Quinn_Ooi): "Rm 4299 droip to RM 4099"
01/20/2011 11:41:58AMAgent (Quinn_Ooi): "RM 2999 drop to RM 2899"
01/20/2011 11:42:39AMivan: "there was a short time whe the xps laptop was 3499 -> 3399, but now bk to 3499"
01/20/2011 11:43:21AMAgent (Quinn_Ooi): "It has bigger HDD instead"
01/20/2011 11:43:29AMAgent (Quinn_Ooi): "750GB instead of 640GB HDD"
01/20/2011 11:45:08AMivan: "ah ok"
01/20/2011 11:45:31AMivan: "but i really wanted the backlit keyboard option !"
01/20/2011 11:47:47AMivan: "any way u can check if got last few units with tht chasis?"
01/20/2011 11:48:19AMAgent (Quinn_Ooi): "we had run out oif the part since last 2 weeks"
01/20/2011 11:48:31AMAgent (Quinn_Ooi): "no more left at this moment"
01/20/2011 11:48:46AMivan: ":("
01/20/2011 11:49:14AMivan: "wil there be further discounts by march?"
01/20/2011 11:52:58AMAgent (Quinn_Ooi): "We may have
01/20/2011 11:55:35AMivan: "ok"
01/20/2011 11:56:04AMivan: "btw, iused to receive emails with e-coupons but i no londer do"
01/20/2011 11:56:09AMivan: "*longer"
01/20/2011 11:56:20AMivan: "how do get coupons?"
01/20/2011 11:56:56AMAgent (Quinn_Ooi): "no coupon launch lately"
01/20/2011 11:57:26AMivan: "is there a mailing list tht i shld be in?"
01/20/2011 12:00:37PMAgent (Quinn_Ooi): "it will reflect at the package promo there if we have any coupon"
01/20/2011 12:10:58PMivan: "ok"
01/20/2011 12:11:31PMivan: "will continue to monitor to look for next price drop then"
01/20/2011 12:12:10PMivan: "thanks"
01/20/2011 12:12:52PMAgent (Quinn_Ooi): "you are welcome"
01/20/2011 12:13:02PMSession Ended
Jan 20 2011, 10:04 PM
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