QUOTE(kpchoo29 @ Feb 17 2011, 01:48 PM)
I called them and say I wan to cancel my xps14, cuz taking too long ady. You know what, next day they suddenly say got parts ady, and the build is completed and ready to be shipped!
Dammit! I wanted to cancel and wait for sandybridge 1. Guess I got no fate with sandy. Hope xps14 wont disappointed me..
You gave me an excellent idea. however when i called, here's what happened in the call:
The system is built already, just waiting for backlit keyboard. --> told him ship it to me already if it's built already (w/o the keyboard), silly Dell agent. Asked him if it was a complete laptop without a keyboard hahaha.
I asked to cancel it but said it's in production already, blah blah, and I got to return it once i get it, if I want to cancel.
I asked if they can ship it to me with a normal keyboard and then just send the backlit keyboard once it is available but still no success.
If it wasn't for the extended warranty, backlit keyboard and 9-cell battery I would have just bought this system from lowyat. Tsk. There's always a next time (maybe in 3 years). Haha!
* just realized maybe someone from Dell is reading this forum -- Hi you, from Dell.