even until now, access to china still sucks big time.

can a current VIP5 user change package to Biz5 within the 2 years contract?

but the contract date is calculated from the starting date of VIP5 or Biz5?

just subscribe to VIP5 for the past 1 week and feels that download speed is much slower than my Streamyx 2MB last time. i'm just downloading some program exe file (mainly from US and China region), and not movies from download web site.

for example, now i'm downloading ppstream.exe from the main web site, and the download speed is 3000-4000B/s. this is freaking slow. is this normal?

also, browsing to China web site slow like hell. is this what you all on VIP5 gets as well or is it just me?

ok tried the direct download, it's fast. can get 100-150kbps.

but for other files, like the exe files that i download from filehippo.com web site, it's also slow like hell.... browsing to china sites also slow like turtle.

PS: I saw there's an announcement on the internet disruption to US on 19 dec. not sure whether this is one of the reason for the damn slow speed.

tried to ping tudou.com and pps.tv and this is what i get for my VIP5:





pretty sucks i would say

i suggest you install PingPlotter free edition and do a few ping test to a few web sites that you think are slow and then save the ping plotter chart as images and send these images to unifi helpdesk.

i just did and seems like they ase having some network/routing issues.

yes, am having issues with wifi signal as well.