I just check with my local agent to set up unifi at my apartment, according to him, the optic cable will just be installed till level 5 of the building and i live in level 7. So he told me that after level 5, they will change to copper cable. I ask if this will affect the performance, and he say just a little.

I wish to now for those who install unifi on high rise building, do you know this and does the performance really affected and by how much?

Thank you

Thank you for the info, so if they change to copper cable after level 5, does this affect the download speed? I use this mostly for gaming, so will this be affected?

Thank you

I see, well let just hope for the best

I live in apartment and while after installation, going into google and gmail is fine, after a while now, i cant seem to get into gmail or google.

Please help

Well every website seem ok except gmail, now google also ok liaw... but have to put google.com.my lol...

VIP5 user here
Installed yesterday, whole process take like 1 hour only, pretty fast
Friendly technician,
Tested around 5mbps DL and 6mbps UL

Unfortunately, this morning, kong, no light on the Internet, orange light on the globe, called TM, they investigate and see no connection, they say they will check and give me feedback by 24 hour sad sad...

Bro i take VIP5 simply for ps3 gaming, just before i get to test it, 1 day later after installation, sudah KO my Unifi, now waiting for their technician to revert back to me as i already made a report. So from my side, i u got to wait to hear from me again on PS3 gaming, but according to my fren who is using VIP5 for ps3 gaming as well, not a single lag in FPS... not sure abt football game thou

Of unifi, i havent even really tasted your power, why you let me down so quick

I am back to business kekeke....
Welcome me to the VIP5 family... finally....

I am having this problem, installed this last thursday, use it and it was wonder.

Next day, down. Eventually IPTV and Phone is ok, Modem light all on except for the internet and the globe light is orange. Cant get online. Make a report, they came on saturday, eventually tweak with the cabling and told me that i shouldnt put the yellow cable from the modem to the router on the 4th line, should put it on the 1st line, but i remember their technician was the one setting it up and i didnt even touch a thing.

But sure enough, it solve the problem, and happily using it on whole sunday.

TOday i came back from work, start it, and while surfing like a few mins, it start to go like dc for 2-3 mins, connect back, then dc for a few mins, then connect back. It was annoying as i am constantly on my youtube streaming.

So i restart the power. When on back, the orange light is back on the globe on the router. I restart a few time and the problem still the same, orange on the globe and cant log into internet.

Frustratedly, i call again, and here we go again on the whole process of toubleshooting. But kudos to the tele-technical girl who was patient enough to lead me through the process, but without any positive result.

Lastly, she create a report for me and told me within 24 hours, someone will call me. I hang up the phone, when to bath, and the line got back on. I am confuse. However, the net still wasnt stable, 2-3 mins of surfing, it went down for a few mins then connected again, and continue.... darn it was frustrated...

I suspect it was the router, can i use other router to substitute this one?

Thank you

btw, i am living in mahkota cheras near sg long

ps: I felt the line wasnt very stable as i am constantly surfing, it goes line connect, then dc, then connect then dc... over and over again

This post has been edited by jenniferjen: Jan 17 2011, 10:22 PM

i dont have iptv problem, in fact i am watching it now... just that internet now on off on off like that...

Hiahzz.... the problem still there...

Anyone having problem of unstable line over the wifi? I got like constant dc for like 1/2 mins then went back normal, then happen again after like 5 mins and dc again for 1/2 mins, looks like line not stable...

Kindly enlight, thank you

i am using the router they give, is that DIR-615?

ANyway, i got an extra wireless router linksys, would it work? i dunno how to configurate the router with iptv wor?

I am so frustated, cant finish my work, sekejap dc sekejap ok, sekejap dc sekejap ok..... darn!!! having so fast speed also dunno for wat!

You know what, i got my second laptop to try out the connection, and it work wonder. No dc, all stable, and surfing was so smooth.. But i really wonder why? My first laptop was the one i been using in the office and during office time, i am also using my office wifi network and no problem with it (Office using P1), but when use at home on unifi, constant dc and in-stable line keep coming to me.... but not with my second laptop

Ayam so freaking confuse lol..

Anyone can enlight me on this matter?
Thank

I been using my first Laptop for work and stuff, 2nd laptop as backup and rarely use. But somehow, firsy laptop keep giving me a problem of dc and in-stable line through wifi-unifi while the second laptop was smooth and ok.

But i use my first laptop at office through wifi too (P1) and it work fine.

So i am confuse if it was my laptop wireless network configuration went wrong or something else.

Thank

THank a lot, will try this later