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 Dinner with TM CEO, ZAMZAMZAIRANI MOHD ISA, Time for some Q&A

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ronn77
post Nov 8 2010, 06:31 PM

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2,508 posts

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My problem with Streamyx is I need to wait for 2 weeks to get my phone line working again together with broadband. Despite numerous call everyday made to their hotline, they gave me such a silly robotic questioning which is annoying as I need to repeat my problems for 14 days consecutively but still no solution is being made. TM policy is 72 hours for rectification but mine is more than 200 hours. You can ask anyone about TM hotline and all will vomitting blood when talking about their 1 300 hotline. If given choice, will consumer still choose TM over other providers?

No thanks to monopolize business policy by Malaysia.
ronn77
post Nov 11 2010, 12:24 PM

Look at all my stars!!
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2,508 posts

Joined: Jun 2009
Well..as other countries are looking forward to 50 or 100mbps, consumer in Malaysia are still crying that the 5mbps Unifi is not available in their place. Can you see how laggy our BB in Malaysia compared to others? If TM is seriously to make the most to keep everyone happy then I believe the price for Unifi should be down.

 

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