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 Dinner with TM CEO, ZAMZAMZAIRANI MOHD ISA, Time for some Q&A

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kons
post Nov 8 2010, 06:59 PM

Конс
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If they are going to implement a usage cap, it's best that they come with a self account management page, where we can check our own usage so far.

And also, come out with the ability to purchase a bulk of new usage volume if we wish, like 20GB more, 40GB more, etc.

Then if they are going to implement usage cap, please consider to reduce the price.
kons
post Nov 9 2010, 08:12 AM

Конс
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Roll out some loyalty plans!

How do they reward their loyal customers who have been committed to them throughout the hard times when international links went down, when competitors have rolled out better plans, when our streamyx service went down for more than one week yet TM could not fix it, but still we stay with TM streamyx.

They should have a plan like those using streamyx > 5 years, entitled to MYR 10 off standard package, > 10 years, entitled to MYR 20 of standard package.

Cheers!

 

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