1) ask him when are prices coming down, e.g. streamyx and unifi. as we are among the most expensive broadband in APAC region.
2) ask him to remove the 384kpbs and 512kbps packages as they are not considered "broadband".
3) ask him to expand the unifi coverage in Klang Valley asap as many areas are not covered yet.
4) ask him to remove the contract period for all packages.