ask this.. ask if he realize many people hate tmnet/streamyx for its poor services... and if he does realize, what does he plan on doing about it.
Dinner with TM CEO, ZAMZAMZAIRANI MOHD ISA, Time for some Q&A
|
|
 Nov 8 2010, 09:36 PM
Return to original view | Post
#1
|
 
Senior Member
1,649 posts Joined: Jan 2003 
|
|
Quote|
|
|
|
|
Nov 9 2010, 12:24 AM
Return to original view | Post
#2
|
|
Senior Member
1,649 posts Joined: Jan 2003
|
questions should be focused on service quality and false advertising.... rather than new products and marketing plans for unifi because no matter what products u want and respective price, the question to come is, can they deliver as advertised?
|
|
|
Nov 9 2010, 11:03 AM
Return to original view | Post
#3
|
|
Senior Member
1,649 posts Joined: Jan 2003
|
rather than just technical aspects, just ask if him if he cares about customer satisfaction.. (he might answer something like, u can't satisfy them all can you?) and if so... ask if he thinks majority of users are satisfied.
also ask him what are the 3 biggest issues in tmnet and if there's work being done on them. what is tmnet's priority? (do they even have any priority on latency, packet loss, throttle, adding bandwidth, slow speeds?) yes, also ask why cables break so often, you don't see cables breaking often in countries with earthquakes and other natural disasters. This post has been edited by biatche: Nov 9 2010, 11:04 AM |
|
|
Nov 9 2010, 11:55 AM
Return to original view | Post
#4
|
|
Senior Member
1,649 posts Joined: Jan 2003
|
You people seem to have this notion that Mr CEO is a nice guy. He doesn't realize there are these cable faults and other excuses... and what makes you think he wants to improve service and not earn from support calls? It's money to him. A little bit of cash here and there, and he's rich...
Does he care about what we face? |
|
|
Nov 9 2010, 04:12 PM
Return to original view | Post
#5
|
|
Senior Member
1,649 posts Joined: Jan 2003
|
good luck, i give up. people here are more interested in dropping price than improving quality.
consider this. at current pricing, there already are a lot of issues -- cables, latency, packet loss, slow, throttling. now people want to lower the price, and get higher cap, higher speed. doesn't that often mean, even more problems? pay high price, got problem. pay lower price, isn't it MORE problem? so for the many of you interested in lowering the price and getting more bandwidth.... i hope you realize there's a bigger problem than this and that's their internal system. tmnet "cares" |
|
|
Nov 9 2010, 08:28 PM
Return to original view | Post
#6
|
|
Senior Member
1,649 posts Joined: Jan 2003
|
Answer is 50% questions here is very simple.
TMNet wanna earn, and they have no competitors. |
|
|
|
|
|
Nov 11 2010, 12:23 AM
Return to original view | Post
#7
|
|
Senior Member
1,649 posts Joined: Jan 2003
|
Do you have any shame at all?
|
|
|
Nov 11 2010, 10:24 AM
Return to original view | Post
#8
|
|
Senior Member
1,649 posts Joined: Jan 2003
|
QUOTE(mylinear @ Nov 11 2010, 01:46 AM) Err... was that comment directed at me? of course not. aim at ceo.Added on November 11, 2010, 2:06 am TM is a telco and ISP. They have the ability to setup and host a live online video conference / chat session with a large group of users where questions and answers, feedback and complaints etc etc can be given to top management. No need special dinners or tea parties etc. They can have such an online session maybe even once a month for a couple of hours with different groups of selected users Its a matter of whether they want to or not. Or do they not have the expertise to do this? Or they lack the bandwidth to do this? Or they are afraid that user's slow connections cannot support this? Or their own throttling methods will not allow this? Hasn't anyone in TM even thought of such an activity?? That's another suggestion to put to the CEO.  |
|
|
Nov 12 2010, 01:39 AM
Return to original view | Post
#9
|
|
Senior Member
1,649 posts Joined: Jan 2003
|
so, now that they will start monitoring this thread..what says everybody.. improvements in the near future? hunch says no.
i was thinking. there are so many users with torrents below 20kb/sec, website downloads under 10kb/sec. you know what im talking about. they should try fix some of our users here issues. This post has been edited by biatche: Nov 12 2010, 01:54 AM |
| Change to: |  0.0420sec
 0.63
 7 queries
 GZIP Disabled
Time is now: 1st December 2025 - 07:25 AM |
All Rights Reserved © 2002- 2025 Vijandren Ramadass (~unite against racism~)
Powered by Invision Power Board © 2025 IPS, Inc.