Please forward my suggestion to TM


Rationalize the broadband charge

Broadband charge is too expensive for average income person in Malaysia. it is costly if compare to Japan, Taiwan, Hong Kong and Singapore.

Broadband charge should be base on data usage charge, not base on the broadband speed. since TM cannot deliver consistent speed to everyone, and use "best effort" as an excuse, then don't charge base on speed, instead, it should base on data usage.

All broadband subscribers should get maximum speed that he/she is able to get, then impose 1GB per RM1 (example) data charge. the more you download, the more you have to pay.

TM can offer multiple data packages, and set the quota to avoid excessive use. when user usage approaches quota, a notification via SMS/Email should send to user. when user requires more data, an on-line self service purchase method should be provided to allow user to buy additional data in GB block.

By doing this, TM no longer need to restrict P2P, or traffic shaping and abolish FUP, because only rich guy can afford to download TB data in a month.

More redundancy/backup internet peer link

When a marine cable is damaged, the entire international network access go snail speed. if TM have more backup links, the effect of damage marine cable will be minimize.