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 YTL Wimax launched?

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miskin
post Nov 19 2010, 01:30 AM

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84 posts

Joined: Jan 2006



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miskin
post Nov 19 2010, 11:04 PM

Getting Started
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Junior Member
84 posts

Joined: Jan 2006



PING yes.my (183.78.1.125) 56(84) bytes of data.

--- yes.my ping statistics ---
801 packets transmitted, 0 received, 100% packet loss, time 800006ms


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miskin
post Nov 20 2010, 04:24 AM

Getting Started
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Junior Member
84 posts

Joined: Jan 2006



Do you realized that CIS don't have a contact number for Technical Support ????? So how to get support ?

1) EMail : for sure dont know when we can get their reply

2) Fax : so every conversation need to use fax ??

3) Go to their office : for what have to go to their office, need to bring my desktop also ahh to test ???




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Attached File  Terms_of_Use.pdf ( 358.69k ) Number of downloads: 21
miskin
post Nov 21 2010, 04:36 PM

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Junior Member
84 posts

Joined: Jan 2006



QUOTE(hsyong @ Nov 21 2010, 03:32 PM)
The YES.my website is working fine.

Clarification regarding the RM30 MUR by the YES facebook admin:

"Hi everyone, to answer your questions on credit, credit will not expire. However, for the account to remain active, RM30 has to be loaded into the account each month. Any unused amount will be available for you to use the following month, s...o nothing is wasted smile.gif As for our rate plan, Yes is mobile internet and from what we have surveyed, most mobile internet users do not use finish their monthly quotas. That means, most everyone is paying for something they eventually never use, that's why we believe the utility model with rebates on top of that will consistently save our customers money."
*
1) Ask them to change their Terms of Use about MUR, then i can believe that "any unused credit will be available for you to use the following month" (see the attached Terms of Use.pdf) . If you complain about your credit been deducted, then they will say "It has been stated in our Terms of Use at our website, have you read it ??" . Do you want to say "But from the YES FB page, the YES FB Admin said not expired" ??? hmm.gif
2) "RM30 has to be reloaded into the account each month" is like monthly commitment, if not, our account will be suspended, if want to re-activate, have to pay RM50 for activation fee
3) I dont think they survey for the heavy user, they only survey like mobile user
4) Their yes.my website still did not working.



This post has been edited by miskin: Nov 21 2010, 04:39 PM


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Attached File  Terms_of_Use.pdf ( 358.69k ) Number of downloads: 18

 

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