last time my brother (he is my subline) somehow accidentally use 3g data, end up with 2k bill, and i have set my line barring limit at 150. i went over to Maxis centre fooked them kao, and i wont pay the bill because it's their system error did not barred at 150 and overcharge, i wont be paying and i am quitting maxis, few days later KL call me (i'm base in sarawak) and ask me to pay the bill, we talked till at a point they threaten me that they going to sue me if i dont pay, i said i am waiting for ur 'lawyer letter' so i can publish in newpaper(threaten back)... after a month (i didnt use maxis anymore) they send me a letter (oh shit? naaaaa) to waive all charges and this(that) month charges, nicely said 'you can continue to use your mobile as normal'.

then several months later, they call me to answer some questionaire -.- how good is their service, i simply answer just to entertain the nice lady voice over, then they rebate me rm40 for next 6 month... no bad.

u have to be fierce, the girl/guy over the phone also just only an employee follow the book, u screw them till cry, let the manager come out, screw him/her till cry also.

*offtopic: same case with my astro account, they 'free' some package thing to me, because my account got draw for it, never watch it anyway, called it ask, if it auto disconnect after the free trial over? "yes". after the free trial, they charge me, i call in again, told them i already talk to them previously, they say auto disconnect, so they should revert the bill (i use auto debit) then, the next bill come again, charge again! (2nd time) i go up to astro center, fook the counter lady till cry (kinda regret, she so pretty! should ask her number, she cry and ran off to the toilet*) i walk off, afternoon, the manager of my town astro center called me and apologies and will look into the matter), next 3 days, i everyday get call from the manager updating me... and my bill got rebate (2 months no need to pay, wooohoo).

u have to be fierce. ^^;

This post has been edited by ieR: Apr 6 2011, 01:29 PM