I just got my line barred again. Twice in a week!

Here's how it is:
Applied for Samsung Galaxy S package on the 18th of Oct.
Life span - 1 week.

According to Maxis, my data plan only starts on 21th of Oct, so basically I used Maxis 3G on 18th to 20th using their normal rate.
I asked for numbers and she told me I used 234MB and it costs RM1000+. But max billed is RM250 so that's what I am getting.
First off, I was not informed.
Secondly, it is impossible for me to use that much on a phone which never been to Youtube or any movie sites before (so far), and most of the time using wi-fi at home.
Thirdly, I am in an area without 3G, I am getting EDGE at best and 3G in town.

So, WTF?
Barred my line twice, billed me wrongly and was so arrogant to immediately cut me when I am speaking and say iPhone is known to have errors in data reading bla bla bla.

F u Maxis.


Everyone with the same problems, please do share how you solve this? Need help here.

This is nothing new... that is why many switch to DIGI! The best solution to your problem..

LOL..i having the same problem...just after 2 day it charge 300++ so i just terminate and register to digi

yeap they will never inform u when ur credit runs too high. another lame excuse will always be this : sir, we cannot see how much data ur phone have used until u disconnect the connection urself, then our server will then check how much data u used and we will charge based on that.

thing is, they dun have run-time system to block data to user after limit is reached. and yup, thats how they make money. =)

Yeh...they F***ed up big time. Charged me 1.2k for cancelling iValue 1 and charged me another 1.2k for canceling iValue3. FFS, I didn't even cancel any sh!t.

fcuk do your own calculation la.... used so much and blame? fak change to dg all the same with ur attitude

Anyone whois free and just send a mail to make it up on theStar newspaper letter column !!

I hate maxis website login. Once i tried to register an account. Failed like a gazillion times till i gave up and called CS to register for me. Waste of my time....zzzzz

OMG, sounds like this is so damn common with maxis. I can't terminate my contract, they will have charges and it will make things more unworthy...

Shut up lah you don't know shit.
I do use 3G watchdog to track my internet usage that's why I tell Maxis this is unbelievable.

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Added on October 26, 2010, 10:51 amThat should be done!

This post has been edited by freakfingers12: Oct 26 2010, 10:51 AM

ALOT of my frens faced this problem. Just sign up for Digi plan and you will not have problems being charged with excessive bandwidth usage as it is free usage on DiGi. Also, Digi is much faster compared to Maxis, I have compared with Maxis 3G loading the same site, youtube, etc. And it has still proven that Digi is twice or more faster than Maxis.

One thing I like to share with you guys also about Maxis service. I used Maxis fixed line back like 4 years ago. But as I have changed houses, I have terminated the fixed line. I am sure you guys know that we have to settle the bill before the line is being terminated right? So, yes I have settled the bill and had it cancelled off. So recently, when I wanted to sign up for iPhone 4, they said Maxis blacklisted me! I went to check with Maxis and they say I have an outstanding amount of RM111.52. Hey WTF is this? I cancelled it off and I still have outstanding amount with them? Ok I screw them up and down, the manager came over instead. After all those bullshit, he told me there's nothing we can do sir, just pay up. WTF?

I have a conclusion here, Maxis is a robber nowadays. They charge you for their mistakes!

OMG!! After reading all those, seems like I need to be very much careful wif my data usage. Sadly to say that a week ago I signed up 24month contract galaxy S...

same with mine..i've terminated it on april this year, but the bill still come every month. when i go to maxis in shah alam, want to ask why there are still charge, they said cannot see. must go to main center, bla bla bla..

I was Maxis postpaid line user for 4 years before this. I switched to Digi after they charge me additional RM2++ for few months even i only use limited daily charge which should charged max RM5 per day. They using the same excuse to charge me say that the RM5 max plan should start few minutes later before you can use it. F*** Y** Maxis.

This post has been edited by dRLurve: Oct 26 2010, 12:04 PM

maybe write a appeal letter to them...

report to MCMC~

I don't think they will entertain your appeal letter. They'll be busy thinking how to charge extra on their customer's bill instead.

digi is slightly better . rm149cap. oh well. if u're internet user, subsribe unlimited internet rm68 n ure happy to surf

3g watchdog is quite reliable
somemore u can set it to warn u if over usage
bt on ur case
its not overusage
maxis always like tis

only on maxis
my frens on digi say no problem
bt my fren on maxis always complain

agreen....

OMH i thought i the only one having problem been charge on unbelievable amount of "using" the internet.