I just got my line barred again. Twice in a week!

Here's how it is:
Applied for Samsung Galaxy S package on the 18th of Oct.
Life span - 1 week.

According to Maxis, my data plan only starts on 21th of Oct, so basically I used Maxis 3G on 18th to 20th using their normal rate.
I asked for numbers and she told me I used 234MB and it costs RM1000+. But max billed is RM250 so that's what I am getting.
First off, I was not informed.
Secondly, it is impossible for me to use that much on a phone which never been to Youtube or any movie sites before (so far), and most of the time using wi-fi at home.
Thirdly, I am in an area without 3G, I am getting EDGE at best and 3G in town.

So, WTF?
Barred my line twice, billed me wrongly and was so arrogant to immediately cut me when I am speaking and say iPhone is known to have errors in data reading bla bla bla.

F u Maxis.


Everyone with the same problems, please do share how you solve this? Need help here.

OMG, sounds like this is so damn common with maxis. I can't terminate my contract, they will have charges and it will make things more unworthy...

Shut up lah you don't know shit.
I do use 3G watchdog to track my internet usage that's why I tell Maxis this is unbelievable.

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Added on October 26, 2010, 10:51 amThat should be done!

This post has been edited by freakfingers12: Oct 26 2010, 10:51 AM

Oh man, that's srewed up. Daylight robbery lah maxis! I walked in and talked to the manager made a big fuss there and they the manager a little bit scared. She proposed to waiver the fee off if she has the power. Said she will try to talk to the big boss.


I am signed up for Galaxy S 12 months. I signed up on the 18th of Oct. I was not informed that the bandwidth will get prorated from 18th to 20th and 21th only start 500MB data plan. So, on the 18th to 20th I got 50MB limit.
50MB is a lot for a mobile phone web browsing at least to me. But they claimed I used 235MB and charged me over 1k for it. My 3G Watchdog captured 5MB the first day and at max 20MB la for the 3 days. WTH right....

So, do be careful. Any suspicious charges straight away go complain.

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Added on October 27, 2010, 1:42 amYou shouldn't pay. Paying them means you've succumbed to their mistakes. Weird, they couldn't tell you the billing info? I called 123 and scolded them till they tell me my usage.

Mine was 1 week only barred twice.
First time got barred because they BARRED THE WRONG NUMBER? Wtf? They didn't even apologised.


This post has been edited by freakfingers12: Oct 27 2010, 01:42 AM

Okay, here's an update. Maxis called me twice, I lodged too many complains so they are a little frightened not to do their job. First thing they told me they will give me a RM50 off as a goodwill service.

I told them, at first maxis didn't tell me my data plan only starts after 3 days, wth is that goodwill service? I want full waiver over the bill. Naturally, she replies "there's nothing else I can do, it's the companies policy."

So, I asked for details on my internet usage. The moment she open mouth already got mistake. She said I used 50MB starting from 5pm on the 18th of Oct (the day I registered for SGS). I told her at 5pm I was still waiting in line lah, and my unit took quite sometime because I rejected the first unit, the counter girl only finish registering around 6.30. What are you talking about? Of course I do browse internet when I was trying the phone. But not until 50MB. This is nuts.

Then when I asked for more details about the day after, she kept quiet and just told me the time. WTH is this?

I am too lazy to be bothered anymore. I'll terminate my data plan for RM500 more...
Do you think it's wise to terminate data plan?
If they don't repeat this silly mistake, I might not terminate...