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 Maxis is crazy!, F u maxis!

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FallenOut
post Oct 26 2010, 06:51 PM

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QUOTE(freakfingers12 @ Oct 26 2010, 10:51 AM)
OMG, sounds like this is so damn common with maxis. I can't terminate my contract, they will have charges and it will make things more unworthy...
Shut up lah you don't know shit.
I do use 3G watchdog to track my internet usage that's why I tell Maxis this is unbelievable.


Added on October 26, 2010, 10:51 am

That should be done!
*
3g watchdog is quite reliable
somemore u can set it to warn u if over usage
bt on ur case
its not overusage
maxis always like tis

QUOTE(mizie86 @ Oct 26 2010, 11:41 AM)
OMG!! After reading all those, seems like I need to be very much careful wif my data usage. Sadly to say that a week ago I signed up 24month contract galaxy S...
*
only on maxis
my frens on digi say no problem
bt my fren on maxis always complain
FallenOut
post Oct 26 2010, 09:37 PM

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they still got many problems other than tis not solved yet
FallenOut
post Oct 27 2010, 09:24 PM

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QUOTE(rlinux @ Oct 27 2010, 10:15 AM)
Hmm, just wondering did Maxis provide a 50Mb limit (Megabit) whereas your watchdog captured 5MB (you hit your limit the first day), second day 20MB (roughly 200+Megabit). Could be the reason why you are being charged so much :/
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i dun quite understand
20mb how bcome 200+ megabit
n for ur info
3g watchdog is quite accurate

QUOTE(gerald7 @ Oct 27 2010, 11:10 AM)
hehe I was a long time subscriber of maxis postpay about 7 years, then about 1 year ago i terminated my line I went to the service center and told them I wanted to terminate and what ever is out standing I will pay there and then. a month later a bill came from maxis, epic RM 1.00.  rclxub.gif  W t H~ RM 1??? So I kinda ignore it, the bill kept coming for about 1 year.. lol

because i wanted to buy the Samsung Galaxy S, I went and pay the RM 1 and got the phone. LOL. A very common word/phrase they seem to use is "we cant do any thing this is our procedure" , " it is beyond our control ". damn annoying.

Since we are ranting about maxis, when I got my phone (SGS) I didnt notice there was a dead pixel, I brought back the phone and charged it. around 10 pm or so I was playing with it and notice there was a dead pixel, annoyed I went back to the maxis store at 9am. the fellow there said I have to claim warranty. The device was dead on arrival! I didnt even use it, it was in my hands for less than 24 hours!  shakehead.gif I asked why, the sales person said cos they already link the IMEI to my account. w t f.. UNLINK it and relink new one la!  doh.gif 'we cant do anything its our procedure'

Lucky for them Samsung service was excellent. got my display swaped in 30mins. damn u maxis, i had to drive up and down to fix my issues.

They even called me to do survey, "would you recommend maxis to your friends and family?" my answer fk NO!
*
samsung is excellent wit their service
n ur answer to them
superb

QUOTE(dualpack @ Oct 27 2010, 08:53 PM)
Got a weird question to ask... I'm using maxis data plan of 500MB, just wondering how did maxis calculate on the usage every month, is it as long as i'm not exceeding 500MB in a month, then i'm ok... OR they set a limit of 16MB/day, and if i've exceeded 16MB on that particular day, they'll charge accordingly?? 

I'm so worried of maybe this is the catch that maxis is playing around in order to make more profit... sad.gif  Hope that i was thinking too much...
*
its per month
not daily
FallenOut
post Oct 27 2010, 09:43 PM

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QUOTE(dualpack @ Oct 27 2010, 09:30 PM)

Thanks for your clarification, maybe i was just thinking too much...
*
happens all the time
when maxis is doing all of tis

This post has been edited by FallenOut: Oct 27 2010, 09:44 PM
FallenOut
post Oct 28 2010, 01:26 AM

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QUOTE(shyuanshyuan @ Oct 28 2010, 12:56 AM)
Maxis definitely sucks now.. i have never spent more than 70mb for my 100mb per month plan.. but i have been charged for extra rm120! i dunno how their system calculate.. and they said, u must pay first then they will look into the issue! imagine those who overcharged for few hundreds
*
im on their 3gb plan
i wan fast speed
n maxis is the fastest one around my area

pay first then only check
wat kind of reasonin is tis
once paid considered closed case
FallenOut
post Oct 28 2010, 09:42 PM

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QUOTE(ronn77 @ Oct 28 2010, 11:27 AM)
u guys must be nuts using maxis 3g to surf net as it gonna cost you neck and legs just to see the main page.
*
if its pay per use
then im not sure
cuz im usin package
3gb package
n no problem at all

QUOTE(clutch31 @ Oct 28 2010, 06:24 PM)
Actually, the salesperson at the maxis centers do mention it quite clearly, i think.

If you took one of those phone packages with the data plans, like for example the 500mb one, once your usage exceeds 500mb they will charge 1 cent per kb. I don't think they ever tried to hide this from you, so no i don't think it's fair to say u r being cheated by maxis if they charge you a bomb this way.

For those people who accidentally exceeded their usage quota and then got charged a bomb by maxis, i only have one word of advice: there is no such thing as free lunch in this world.

You thought you could take advantage of their package deals to get a cheaper phone. This is what you have to be careful about in the end.
*
for my fren case
they nvr told her anythin bout the pro-rate or wat
they told her
once u signed up the mobile internet
u can access the internet witout fear
then comes the monthly bill
n say overusage or wat

then they say her x10 phone problem
her phone auto online
bla bla bla

in the end
she had to pay around rm500
FallenOut
post Oct 28 2010, 11:16 PM

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QUOTE(Leo the Lion @ Oct 28 2010, 10:54 PM)
We know that. And I wonder why my 3G Watchdog shows 200mb usage but have already pass 500mb according to maxis? 3 time I get bill shock. The third bill shock is the highest and I told them I have been careful with my internet usage, really careful but surprisingly, I get RM380 for my 3rd bill. SIGH!!
*
did u configured 3g watchdog properly
like for example
ur startin date n end date
n such
FallenOut
post Oct 31 2010, 10:25 PM

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QUOTE(owenwong84 @ Oct 31 2010, 09:23 PM)
If i want to get Samsung Galaxy S, Digi din't bring it. Anyway to get SGS and using DIgi?
*
erm
get the phone then sign up wit digi?
FallenOut
post Nov 29 2010, 02:10 AM

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i already giv up on maxis
a new digi customer
not even a month yet
bt most of my data headaches n crap lousy service is gone
FallenOut
post Nov 29 2010, 03:32 AM

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not a big fan of celcom
FallenOut
post Nov 29 2010, 10:03 PM

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QUOTE(hypermount @ Nov 29 2010, 07:54 AM)
DIGI SUX BAD ON EVEN BASIC NEED LIKE GSM COVERAGE AND 3G for whole Malaysia... DIGI is for small kids...lame excuse when asked about this they said theu wanted to concentrate on iFaq 1st.

MAXIS SUX TOO....when they can have excessive data usage notification via SMS for they BB, why can't they have for their mobile internet...and they charge even after exceding the quota...wtf gave me Rm200 credit only when my monthly bill for voice + data is close to that amount..after scolding the CS several times, only they relent and increase my limit by RM100, no need to walk in register...you need to shout & increase your voice.

Now on Celcom business plan, dun have commitment fees, special package for certain companies. And their 3G is ok. Service is top notch.


Added on November 29, 2010, 7:57 amFor Maxis - when shouting insist on person in charge.
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for maxis i did received notification if im gonna exceed my usage

celcom service is top notch?
beg to differ
most of ppl complain bout their service

 

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