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 Credit Card v12, Credit card GST remains....

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teoanne
post Oct 19 2010, 12:53 PM

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strangely i've never had any bad experience with hsbc at all.

everytime i asked for an upgrade in credit limit, it was given. recently, they upgraded my gold to platinum without me requesting.

i also find their customer service to be better than other banks, they called back everytime they said they would

their online message system also responds within 24 hours


QUOTE(yhtan @ Oct 19 2010, 12:47 PM)
hard to apply and hard to get reward and promotion
no wonder my friend working as CC agent for HSBC got hit so bad laugh.gif
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teoanne
post Oct 24 2010, 05:44 PM

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when you login to hsbc's online banking page, there's a left and right column. the left column is for access via the security device, the right column for access without. you can only view your accounts and perform certain transactions without the device. for others esp GIRO transactions, you need to use the security device.

QUOTE(David83 @ Oct 24 2010, 05:15 PM)
If you can access it, I believe the security device is not needed unless you need to perform certain transaction that may need it.
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teoanne
post Nov 1 2010, 04:17 PM

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yes thats correct. initially i was confused too, called the direct access customer service to verify.
teoanne
post Nov 28 2010, 12:07 PM

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i got mine in 3 days. but i was already a cardholder

QUOTE(blahbleh @ Nov 28 2010, 11:53 AM)
For my case, it took around 3 weeks to get the card (submission, approval, courier).
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