Fedex doing something funny with inflating the shipping cost. My previous shipment got taxed. Fedex quoted a shipping cost much more than what I paid to seller. I didn't dispute that as the seller informed that they were offering a discounted Fedex shipping cost so I thought maybe Fedex M'sia was quoting the actual shipping value to customs. In total plus shipping the value quoted by Fedex M'sia to custom was around RM900 but what I PAID to seller (inc ship) was less than RM500. From the documents I received, it seems Fedex submit invoice and custom slap a tax so customer deal with Fedex not with customs directly.

Now have another Fedex shipment on the way. Shipping cost as paid to seller via ebay paypal was Euro35. I got a message from Fedex saying kena tax lagi. Total purchase price inc ship is less than RM400. I called them back to dispute. Waiting for their custom section staff to call me back. I have all the documents and proof, I'll see how this play out. This time I'll pursue this with custom if need be.

Unfortunately cannot find much feedback from people's experience dealing with Fedex M'sia. Got one post the buyer didn't want to pay and send back for refund. But so far haven't seen anyone disputing.