QUOTE(goldfries @ Sep 7 2010, 05:11 PM)
In Malaysia, I think cutting queue like at fast food restaurants aren't that great an issue.
I rarely see people cut queue, but I see people line up in 2 or more different lines of queue. Eg, a family visits KFC, KFC is often slower in serving than other fast food I believe. In such cases, the family would assign father 1 queue, mother 1 queue, children in another queue or 2.
So quite often the queues actually look long but just wait a while and you'll see that once one of the family members reach the counter, the rest will abandon their queue.
Of course I'm using FAMILY as an example. It could be with a couple, friends or whoever that happens to agree with the pattern.
They just couldn't bear to see the person that came later than them on another queue actually reached the counter first.
Perhaps that's a form of queue-cutting, what do you think?
This kind of queuing I don't mind as much as they are still queuing. Whoever ditch their line, its a good thing for the guys at the back but might take a little later for the one they goes to. Ordering in one go is still a lot faster than ordering one by one. It's still OK for me.
Fast food chains I rarely see peopel cutting lines. Usually in a more orderly place like this or cinema for example it's a rarity for people to cut queues. Most will do when they're out of this place. Such as at bazaar, festival, etc.
The most shameless type of people I see is when dealing with counters, post office and such. A person can just suddenly went straight to the counter ignoring all the liners or sometime not even taking a number and straight away does his business. What surprises me is that the people at the counters actually serviced those people! I believe it would have been logical and more ethical to just turn them down and tell them to line up. But most people just ignores it and services them like nothing happened.