RapidGen Server Maintenance and Updates
Wed, 27 Feb 2013 19:28:23 +0000

We are currently having some major problems with our main download servers. There is a high load problem, but it's uncertain how this load is being caused. We do not think it's a dos attack of any kind, but we can't be sure at this point. There might be either a hardware, or as yet unforseen issue which is causing the problem.

During this period you may experience strange errors on our main site, including slow page loads, login errors, slow link generation, difficulty downloading (slow or connect failure), amongst other unforseen issues. We are working as quick as we can with our datacenter to find the cause of the issues and to rectify them. Please note that the errors you see might not necessarily reflect the true problem, for example, several users have reported an error regarding logging in from a different location, but this is merely due to the high load. In any case we suggest you contact us via support.

Please note that until we resolve any issues, our site will unfortunately remain under long periods of high load, and we recommend that you refrain from using it in the meantime. We need to have the site online for diagnostic purposes.

Once we have fixed the server, we will get all filehosters back in order. Also, we will be giving every premium member an extension on their existing product, which we hope will be sufficient compensation for the site errors.

Meantime, please bear with us and we sincerely apologise for the inconvenience!

Best Regards,
Rapidgen Staff